Eric Grisell
Indianapolis
Summary
Hardworking and punctual, works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
6
6
years of professional experience
Work History
Merchandiser
Coca Cola Bottling Co Consolidated
Whitestown
09.2023 - 04.2026
- Organized product displays to enhance visual appeal and drive customer engagement.
- Communicated with vendors regarding product availability and shipment schedules.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Maintained a clean and organized work environment at all times.
- Created merchandising plans based on customer buying habits and trends in the industry.
Warehouse Technician
Hubler Automotive Group. Hubler Parts Department
Indianapolis
03.2022 - 09.2023
- Supported service department by expertly pulling parts and updating records.
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Received, examined and reshelved returned parts.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Opened crates to replenish stocked items in proper aisles.
- Followed standards of care and compliance per company and legal requirements.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
Assistant Manager
Men's Warehouse
Greenwood
02.2021 - 01.2022
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality and conformance.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Analyzed business performance data and forecasted business results for upper management.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Parts Counter Person
P4 Automotive
Columbus
02.2021 - 11.2021
- Received, examined and reshelved returned parts.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Operated point of sales and parts lookup computer systems.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Opened crates to replenish stocked items in proper aisles.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
Key Holder
Advanced Auto Parts
Whiteland
03.2020 - 02.2021
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted in general housekeeping to maintain store image.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Partnered with store leadership team to learn and understand management processes and reports.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
- Captured customer information to maximize future clienteling opportunities.
- Developed extensive product knowledge, growing revenue and building consumer base.
- Counted and balanced registers.
Education
Radio And Television Broadcasting
Whiteland
Whiteland, IN05.2020
Skills
- Safety and Compliance
- Quality Control
- Critical Thinking
- Customer Relations
- Data Recording
- Data Documentation
Timeline
Merchandiser
Coca Cola Bottling Co Consolidated
09.2023 - 04.2026
Warehouse Technician
Hubler Automotive Group. Hubler Parts Department
03.2022 - 09.2023
Assistant Manager
Men's Warehouse
02.2021 - 01.2022
Parts Counter Person
P4 Automotive
02.2021 - 11.2021
Key Holder
Advanced Auto Parts
03.2020 - 02.2021
Radio And Television Broadcasting
Whiteland