Provided patient triage and assessment in fast-paced emergency settings.
Administered medications and treatments as per physician orders and protocols.
Educated patients and families on treatment plans and health management strategies.
Documented patient information accurately in electronic health record systems.
Travel Nurse Emergency Department
Aya Healthcare
San diego
04.2020 - 02.2026
Perform as a staff nurse in multiple ER environments ranging from critical access emergency departments to Level 1 adult and pediatric trauma centers.
Delivered high-quality patient care across diverse environments and varied patient populations.
Proficient utilizing numerous EMRs (electronic medical records) to include EPIC, Cerner, Meditec, Mckesson HEC/HEV/Paragon.
Adapted to leadership styles and operational goals for emergency departments throughout Indiana and neighboring states.
Provided telehealth and telepsych services to enhance patient access and care continuity.
Significant travel experience including Amita St. Mary's (Chicago, IL x 39 weeks), Fransiscan (Olympia Fields, IL), Community Hospital South (Greenwood, IN x 63 weeks), IU Arnett (Lafayette, IN), IU White (Monticello, IN), IU Ball Memorial (Muncie, IN), Wilson Health (Sydney, OH).
Registered Nurse - Emergency Department
Dupont Hospital
Ft. Wayne
03.2019 - 03.2020
Served as staff nurse in Emergency Department, providing critical care to patients in high-pressure situations.
Executed charge nurse responsibilities in emergency department, coordinating team efforts for optimal patient outcomes.
Performed as House Supervisor overseeing all hospital operations at night and on weekends in the absence of hospital administration.
Assisted in modifying patient workflow to accommodate COVID-19 patients.
Achieved recognition through multiple awards for consistently high patient satisfaction scores.
Compiled nightly reports to inform administration of operational status and patient census, ensuring informed decision-making.
Manager Emergency Services
Lutheran Statewood Freestanding Emergency Department
06.2016 - 03.2019
Oversaw design and construction of first and only freestanding emergency department in Northeast Indiana, establishing a critical healthcare resource for the community.
Managed all services provided in the new ER, including nursing, respiratory therapy, radiology services such as digital x-ray, CT, US, lab, MICU, patient access, security, and maintenance.
Hired nursing staff, ensuring adequate patient care and enhancing support services for optimal operational effectiveness. and ancillary services.
Designing staff workflow to maximize efficiency creating a positive patient and staff experience.
Managed overall patient experience and addressed service recovery issues.
Identified and addressed faults in physical structure and mechanical systems, including heating/cooling, fire suppression, medical gases, and security, improving overall facility functionality and patient safety.
Determining operational and capital budgets for the facility.
Extensive budgeting, scheduling, and Kronos responsibilities.
Design and implementation of automated supply management program supporting all services within the facility.
Constant communication with vendors, sales representatives, and surrounding healthcare organizations.
Communicated and met with medical vendors to meet the needs of the emergency operation.
Conducted staff evaluations to assess performance and provide constructive feedback. and discipline.
Conducted unit meetings and education to staff which included inservices on new and existing product lines.
Created an environment where staff were completely engaged in the operation with transparency to all staff ensuring involvement in our operational successes and creating a platform for participation to minimize the need for service recovery incidents.
Director of Inpatient Services
Dekalb Community Hospital
Auburn
05.2012 - 12.2015
Managed all aspects of inpatient units within the hospital, including Med/Surg, Telemetry, Pediatrics, and ICU.
Implemented facility policies and procedures to ensure compliance.
Established streamlined processes for ancillary services to enhance patient workflow and nursing efficiency.
Presented and adhered to capital and operational budgets.
Scheduled staff, managed Kronos, and conducted reviews for 86 team members.
Implement and coordinate continued training to ensure proficient nursing practices.
Collaborated with other facility Directors weekly to review/update operational contracts and policies and procedures to meet state and federal regulations.
Secured funding from local business owners for complete renovation of 2nd and 3rd floors, improving facility capabilities.
Supervised renovations in collaboration with construction and design teams, ensuring compliance with budget set by hospital Board of Directors and executive leadership.
Served as House Supervisor for hospital.
Performed as Incident commander on 2 separate occasions where facility operations as well as operations of nearby healthcare facilities were impacted.
Registered Nurse/Charge RN - Emergency Department
Lutheran Hospital
Ft. Wayne
06.2009 - 05.2012
Provide quality emergency medical care in a level II adult and pediatric trauma center to patients requiring emergency and/or medical treatment in accordance with physician's orders, hospital policy, and standard nursing practice.
Trained and led students and new employees in fast-paced, high-volume emergency department to ensure effective patient care.
Demonstrated proficiency in using medical equipment and supplies in a trauma center setting.
Performed as critical care nurse on Mobile Intensive Care ground unit.
Participated in process improvement committees and evaluated new products to enhance departmental operations and patient outcomes.
Applied extensive knowledge of telehealth services to enhance patient care and access to mental health resources.
Received multiple awards for commitment to patient satisfaction and delivery of high-quality care.
Operations Supervisor
Evergreen Aviation Ground Logistics Enterprises
Indianapolis
07.1996 - 04.2000
Supervised and managed 120 employees and 6 leads in a fast-paced aviation environment.
Managed download, distribution, and upload of thirty-six 747 aircraft with government product nightly to fulfill government contract requirements.
Oversaw all operational safety measures and adhered to stringent FAA guidelines.
Generated nightly operational reports and presented to high government and postal officials to inform decision-making.
Enlisted soldier
United States Army
Ft Bragg
06.1992 - 06.1996
Delivered medical care to ground soldiers injured in combat and downed pilots through field expedient methods for IV induction, medications, intubations, wound management, and extraction of injured or KIA soldiers.
Executed parachute and para-rescue operations using rotary and fixed wing military aircraft to support mission objectives.
Operated various weapons platforms and performed demolitions to enhance effectiveness in military operations.
Manager Emergency Services, Lutheran Statewood Freestanding Emergency Department, 06/01/16, 03/31/19, Oversight in the design and construction of the first and only freestanding emergency department in Northeast Indiana., Responsible for all services provided in the new ER to include nursing, respiratory therapy, radiology services which included digital x-ray CT and US, lab, MICU, patient access, security, and maintenance., Determining operational and capital budgets for the facility., Hiring of nursing staff and ancillary services., Designing staff workflow to maximize efficiency creating a positive patient and staff experience., Perform staff evaluations and discipline., Constant communication with vendors, sales representatives, and surrounding healthcare organizations., Design and implementation of automated supply management program supporting all services within the facility., Conducted unit meetings and education to staff which included inservices on new and existing product lines., Communicated and met with medical vendors to meet the needs of the emergency operation., Extensive budgeting, scheduling, and Kronos responsibilities., Responsible for overall patient experience and service recovery when needed., Created an environment where staff were completely engaged in the operation with transparency to all staff ensuring involvement in our operational successes and creating a platform for participation to minimize the need for service recovery incidents., Responsible for recognizing faults in the physical structure and mechanical workings of the facility to include heating/cooling, fire suppression systems, medical gases and air, and security system including communicating with customers to resolve issues when needed.
Director of Inpatient Services, Dekalb Community Hospital, Auburn IN, 05/01/12, 12/31/15, Responsible for all aspects of inpatient units within the hospital which included Med/Surg, Telemetry, Pediatrics, and ICU., Established new processes for streamlining ancillary services to compliment patient workflow and nursing processes., Responsible for scheduling, Kronos, and reviews for 86 staff members., Responsible for presenting and adhering to capital/operational budgets., Implement and coordinate continued training to ensure proficient nursing practices., Enforcing facility policy, procedures, and discipline when necessary., Performed as House Supervisor for hospital when necessary., Collaborated with other facility Directors weekly to review/update operational contracts and policies and procedures to meet state and federal regulations., Tasked by administration to meet with local business owners to generate funding for complete renovation of 2nd and 3rd floor., Worked with construction and design team and supervised renovations until completion while meeting construction budget set forth by hospital Board of Directors and executive leadership team., Performed as Incident commander on 2 separate occasions where facility operations as well as operations of nearby healthcare facilities were impacted.
Operations Supervisor, Evergreen Aviation Ground Logistics Enterprises, Indianapolis, 07/01/96, 04/30/00, Supervised and managed 120 employees and 6 leads in a fast-paced aviation environment., Responsible for managing the download, distribution, and upload of thirty-six 747 aircraft with government product nightly and to meet the demanding government contract., Responsible for ensuring all operational safety measures and stringent FAA guidelines were met., Generate nightly operational reports and present to high government and postal officials.
Key Proficiencies
Proven leadership skills in a large-scale dynamic healthcare environment consisting of multiple leadership and organizational duties covering emergency, medical surgical, and ICU units.
Numerous awards received as related to internal and external customer service.
Strong commitment to accountability and open communication with facility leaders, product sales representatives, medical supply chains, physicians, nursing, and ancillary staff.
Strong belief and participation in mentorship, training, and education of new staff in order to create a safe healthcare environment while increasing overall patient and customer satisfaction.
Astute problem solver capable of implementing solutions to problems with multiple complexities.
Strong communication skills with the ability to quickly establish rapport with patients, staff, physicians, and support staff as evidenced by continual recognition by administrators, peers, patients, and medical providers.
Extensive knowledge of the governing bodies surrounding the healthcare systems of today including state and Joint Commission requirements.
Ability to create a team to provide services in the highest professionalism while operating within the proposed operational and capital budget set forth by the institution.
Timeline
Registered Nurse - Emergency Department
Cameron Hospital
02.2026 - Current
Travel Nurse Emergency Department
Aya Healthcare
04.2020 - 02.2026
Registered Nurse - Emergency Department
Dupont Hospital
03.2019 - 03.2020
Manager Emergency Services
Lutheran Statewood Freestanding Emergency Department
Registered Nurse Clinical Liaison at Vibra Hospital of Southeastern MassachusettsRegistered Nurse Clinical Liaison at Vibra Hospital of Southeastern Massachusetts
Registered Nurse, Emergency Department at Broward Health North Medical CenterRegistered Nurse, Emergency Department at Broward Health North Medical Center