Diligent Sales Associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge.
Overview
6
6
years of professional experience
Work History
Stage Hand
Indy 30
Indianapolis, IN
09.2024 - 06.2026
Operated stage equipment including lighting and sound systems for live events.
Collaborated with crew to set up and dismantle stage props and scenery efficiently.
Ensured safety protocols were adhered to during event preparations and performances.
Assisted in coordinating logistics for backstage areas, enhancing workflow efficiency.
Paint Department Sales Associate
Lowes Home Improvment
Indianapolis, IN
07.2023 - 04.2024
Assisted customers in selecting paint products based on project needs and preferences.
Provided expert advice on paint application techniques and color matching solutions.
Maintained organized displays to enhance product visibility and accessibility for shoppers.
Processed customer transactions efficiently using point-of-sale systems.
Collaborated with team members to improve stock replenishment processes and inventory accuracy.
Supported promotional events by setting up product demonstrations and engaging with attendees.
Demonstrated exceptional problem-solving skills when addressing customer concerns or challenges related to their paint projects.
Package Handler
United Parcel Service UPS
Indianapolis, IN
11.2021 - 01.2022
Worked on a line belt as seasonal help loading trucks with packages delivered to the warehouse. Managed other workers on belt line to make sure trucks were properly loaded. Company no longer needed my services after holiday season ended.
Junk Captain
College Hunks Hauling Junk & Moving
Indianapolis, IN
06.2021 - 11.2021
Oversaw daily operations to ensure efficient junk removal and moving services.
Trained and mentored team members on safety protocols and customer service standards.
Coordinated schedules and routes to optimize productivity and minimize delays.
Implemented process improvements that enhanced service delivery and customer satisfaction.
Resolved customer inquiries and complaints effectively to maintain high satisfaction rates.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Sales Associate
Tillys
Indianapolis, IN
07.2020 - 05.2021
Worked as a sales associate taking care of customers and merchandise. Ran the cash register, stocked merchandise on floor and took inventory. Worked temporarily as assistant manager overseeing daily operations.
Assisted customers in selecting merchandise, enhancing overall shopping experience.
Processed transactions accurately and efficiently using point-of-sale systems.
Collaborated with team members to achieve daily sales goals and improve store performance.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Science - Visual Communication
Ivy Tech University
Indianapolis, IN
05-2026
Skills
Stage setup
Stage assistance
Load-in and load-out
Set lighting
Adaptability under pressure
Physical strength
Audiovisual equipment
Attention to detail
Punctual and reliable
Flexible and adaptable
Customer service
Customer engagement
Content creation
Adobe systems creative cloud
Adobe premiere pro
Accomplishments
Created art cover art for a now released title on steam named "Hook Line & Axe"