Erica Johnson
PurposeCare Home Health
Indianapolis
12
years of professional experience
Work History
Intake Coordinator
2 Years 6 Months- Calling clients to inform them on what documentation they will need to start their care.
- Collecting all required documents Ensuring that everything is filled out completely and dated appropriately
- Following up with doctors office to obtain any missing documents that would stop client from starting Care.
- Entering documentation into computer system to be further reviewed and approved
- Training, marketing team and providing resources
Medical Assistant
2 Years 6 Months- Front office administrative duties
- Taking vitals
- Charting patients information into computer system
- Performing various types of drug test
- DOT drug/ alcohol government testing
Emergency Medical Technician
1 Year 5 Months- Taking vitals
- Taking labs blood work
- Charting patients information into the computer
- Performing EKGs
- Performing physical exams
- Charting behavior information for mental health patients
Community Manager
1 Year 9 Months- Led community outreach initiatives supporting client referrals and resource navigation.
- Coordinated volunteer engagement, aligning schedules with center needs and service priorities.
- Maintained partnerships with local agencies, churches, and service providers.
- Facilitated intake support and follow-up communication for community members seeking assistance.
Education
- Communications
Skills
Computer operation
Organizational skills
Patient interaction
Customer service
Phone etiquette
Attention to detail
English
Typing
Medical office experience
Dental office experience
Front desk
Medical scheduling
Administrative experience
Timeline
Intake Coordinator
PurposeCare Home Health
07.2023 - 01.2026Read More
Medical Assistant
Novant Health
02.2021 - 08.2023Read More
Community Manager
Julian Center
04.2016 - 01.2018Read More
Emergency Medical Technician
Community East Hospital
06.2014 - 11.2015Read More
Kaplan University
from Communications
Read More