Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Memarian

Shelbyville

Summary

Hardworking, versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Associate Banker

JPMorgan Chase
Shelbyville
07.2024 - Current
  • Assisted clients with account inquiries and transaction requests.
  • Processed deposits, withdrawals, and loan applications efficiently.
  • Educated customers on banking products and services available.

Hairstylist/Cosmetologist

Charlotte's Chair
Shelbyville
08.2016 - Current
  • Applied self-taught accounting expertise to manage spreadsheets for customer color formulas, haircuts, products, sales, taxes, and payroll.
  • Oversaw advertising, customer service, bulk and small quantity ordering, and financial management.
  • Completed Indiana State licensing requirements and adhered to sanitation laws.
  • Engaged with clients regularly to deliver exceptional service in the hair industry.
  • Memorized and executed precise formulas to achieve desired styles for each client.

Property Manager

Storage Rentals of America
Shelbyville
07.2023 - 07.2024
  • Communicated with over 500 tenants, escalating complaints and work order requests effectively.
  • Invoiced tenants for rent and late payments accurately.
  • Conducted work order inspections, saving time and over $5,000 with pest control measures.
  • Monitored tenant accounts, delivering detailed information to tenants and corporate staff.
  • Provided comprehensive documentation for auction processes according to state laws and regulations.
  • Prepared pictures, lease documentation, and itemized property lists for each unit as needed.

Office Manager

Dowdy Electric Company
Wanamaker
01.2023 - 07.2023
  • Established expertise as primary resource for detailed product knowledge.
  • Leveraged proficiency in Microsoft Outlook and Excel to enhance team productivity.
  • Memorized customer requirements, including part numbers and job details, facilitating accurate communication.
  • Managed high-volume calls while performing invoicing, accounting, and accounts receivable tasks.
  • Managed daily office operations and maintained organized work environment.
  • Oversaw inventory management and procurement of office supplies.

Office Manager

Murphy-Parks Funeral Services
Shelbyville
03.2022 - 10.2022
  • Executed accounting functions, including invoicing and managing accounts receivable and payable.
  • Performed administrative tasks such as answering phones, handling emails, and ordering supplies.
  • Coordinated logistics for funerals, ensuring cleanliness and arrangement of condolences.
  • Maintained detailed records of appointments and obligations for Parks family members.
  • Managed personal assistant duties, scheduling meetings and medical appointments for family members.
  • Oversaw bulk and individual supply orders to meet operational needs.
  • Provided support in graphic arts and publishing tasks as required.
  • Streamlined communication processes for efficient information exchange among family members.

Office Coordinator

Helena Agri-Enterprises
Shelbyville
03.2020 - 03.2022
  • Carried out and was responsible for many duties including customer service, accounting, administrative services, invoicing, accounts receivable, accounts payable, answering high call volumes.
  • Office management, managing supplies, ordering supplies, clerical duties, and some light cleaning.
  • Ordering hazardous chemicals, along with maize and legumes for customers.

Education

Technical school - Licensed Cosmetologist

P.J's School of Cosmetology
Greenfield, IN
05.2016

Skills

  • Office management and administration
  • Clerical support and cash handling
  • Account management and bookkeeping
  • QuickBooks proficiency
  • Accounting and financial reporting
  • Accounts payable and receivable
  • Payroll processing
  • Research and analysis
  • Customer service excellence
  • Microsoft Office skills

Certification

Notary Public (Indiana)

Cosmetology License (Indiana)

Timeline

Associate Banker

JPMorgan Chase
07.2024 - Current

Property Manager

Storage Rentals of America
07.2023 - 07.2024

Office Manager

Dowdy Electric Company
01.2023 - 07.2023

Office Manager

Murphy-Parks Funeral Services
03.2022 - 10.2022

Office Coordinator

Helena Agri-Enterprises
03.2020 - 03.2022

Hairstylist/Cosmetologist

Charlotte's Chair
08.2016 - Current

Technical school - Licensed Cosmetologist

P.J's School of Cosmetology

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Erica Memarian