ERICHA WILSON
Seymour
Summary
Dynamic retail leader with extensive experience at Target Corporation, excelling in team leadership and operational efficiency. Proven track record in driving sales growth and enhancing customer satisfaction through strategic planning and effective communication. Skilled in inventory management and performance evaluation, fostering a culture of excellence and continuous improvement.
Overview
21
21
years of professional experience
Work History
STORE DIRECTOR
Target Corporation
Columbus
11.2009 - Current
- Successfully led and motivated the team to achieve sales targets and provide exceptional customer service.
- Oversaw all operational, financial, and human resources operations of the organization.
- Tracked team performance metrics, and provided regular feedback to drive continuous improvement.
- Successfully managed cross-functional team projects, ensuring timely completion and adherence to budget.
- Managed daily store operations and ensured compliance with corporate policies.
- Oversaw inventory management processes and maintained accurate stock levels.
- Trained and developed staff on best practices in retail operations and customer engagement.
- Fostered a positive store culture focused on teamwork, respect, and customer satisfaction.
- Identified potential opportunities for growth within the store and developed plans to capitalize on them.
- Ensured compliance with company policies and procedures related to safety, security, loss prevention, merchandising execution, pricing accuracy.
- Coached, counseled, recruited, trained and disciplined employees and evaluated on-the-job performance.
EXECUTIVE TEAM LEADER
Target Corporation
Indianapolis
09.2004 - 11.2009
- Held several Executive Team Leader roles at Target, including running sales floor processes, logistics processes, remodel projects, and human resource operations.
- Developed training programs for new team members on store policies.
Education
BUSINESS ADMINISTRATION - MARKETING
Butler University
Indianapolis, IN05.2004
Skills
- Team leadership
- Operational efficiency
- Effective communication
- Strategic planning
- Budgeting
- Inventory management
- Human resource management
- Visual merchandising
- Sales forecasting
- Payroll administration
- Compliance oversight
- Customer relationship management
- Performance evaluation
- Training development
- Conflict resolution
- People management
- Project management
Timeline
STORE DIRECTOR
Target Corporation
11.2009 - Current
EXECUTIVE TEAM LEADER
Target Corporation
09.2004 - 11.2009
BUSINESS ADMINISTRATION - MARKETING
Butler University