Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Erick Arias

Galveston

Summary

Dynamic professional with extensive experience at Taco Bell, excelling in administrative duties and strong organization. Proven track record in enhancing customer satisfaction through effective problem-solving and fostering collaboration. Skilled in meeting facilitation and maintaining data confidentiality, ensuring compliance and operational efficiency in fast-paced environments.

Personable and organized professional with strong aptitude for administrative tasks and support. Well-versed in office software and management systems, demonstrating proficiency in calendar coordination and document preparation. Dedicated to delivering efficient and effective support to enhance team productivity.

Overview

2
2
years of professional experience

Work History

Senior Assistant General Manager

Taco Bell
08.2025 - Current
  • Assisted in managing schedules and calendars for senior executives.
  • Maintained accurate records and documentation to ensure compliance with company policies.
  • Supported team members in daily tasks, fostering a collaborative work environment.
  • Streamlined communication processes within the team for improved efficiency.
  • Oversaw daily operations within the department, delegating tasks efficiently and maintaining a positive work environment for all team members.
  • Developed strong working relationships with internal departments and external partners, fostering seamless collaboration across teams.
  • Increased customer satisfaction with timely responses to inquiries, thorough research, and effective problem-solving strategies.

Shift Leader

Walmart
08.2023 - 03.2025
  • Supervised daily operations to ensure efficient workflow and high-quality service delivery.
  • Trained and mentored new team members on standard operating procedures and customer service protocols.
  • Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

High School Diploma -

Indiana Digital Gateway
Indianapolis, IN
12-2024

Skills

  • Strong organization
  • Meeting facilitation
  • Administrative duties
  • Data confidentiality

Accomplishments

  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Marketing - Implemented marketing strategies which resulted in [X%] growth of customer base.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].

Timeline

Senior Assistant General Manager

Taco Bell
08.2025 - Current

Shift Leader

Walmart
08.2023 - 03.2025

High School Diploma -

Indiana Digital Gateway

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Erick Arias