Summary
Overview
Work History
Education
Skills
References
Timeline
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Ericka Lundy

Richmond

Summary

Results-driven professional with experience at Belden, excelling in order processing and time management. Proven track record of exceeding shipment targets while ensuring safety compliance. Strong attention to detail and effective communication skills fostered successful teamwork and customer satisfaction. Adept at data entry and critical thinking, contributing to continuous improvement initiatives.

Overview

19
19
years of professional experience

Work History

Processor

Belden
Richmond
06.2023 - Current
  • Maintained a clean and organized work environment following safety regulations.
  • Scanned barcodes and processed merchandise by moving to proper areas.
  • Processed and staged orders to complete shipments.
  • Managed outgoing shipments by setting up documents, boxing items and staging deliveries.
  • Met or exceeded target for on-time customer shipments.

Warranty Technician

Autocar LLC
Hagerstown
09.2006 - 05.2013
  • Inspected warranty claims for compliance with company standards.
  • Documented repair processes and tracked warranty claims in the system.
  • Managed warranty part returns and ensured accurate inventory tracking.
  • Communicated effectively with customers regarding warranty status updates.
  • Maintained detailed records of all warranty transactions for auditing purposes.
  • Adhered strictly to company policies concerning warranty coverage, pricing, returns.
  • Maintained an organized inventory of spare parts, supplies, and tools used for repairs.
  • Reviewed warranty claims for accuracy prior to processing them into the system.
  • Documented repair activities in a timely manner for accurate record keeping.

Education

Associate of Applied Science - Early Childhood Care And Education

Ivy Tech Community College of Indiana
Richmond
06-2006

Skills

  • Order procession
  • Time management
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Safety compliance
  • Software knowledge
  • Data entry
  • Customer service
  • Critical thinking
  • Heavy lifting
  • Product inspection
  • Teamwork and collaboration
  • Sorting and packaging
  • Continuous improvement
  • Equipment operation
  • Interpersonal skills

References

References available upon request.

Timeline

Processor

Belden
06.2023 - Current

Warranty Technician

Autocar LLC
09.2006 - 05.2013

Associate of Applied Science - Early Childhood Care And Education

Ivy Tech Community College of Indiana

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Ericka Lundy