Erika Wilson
Indianapolis
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Enthusiastic Ticket Agent adept at promoting long-term loyalty by establishing positive relationships with customers.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
1
1
year of professional experience
2027
2027
years of post-secondary education
Work History
Ticket Seller
pro net sports
Fishers
11.2024 - Current
- Assisted customers with ticket purchases and event inquiries.
- Processed transactions using point-of-sale systems efficiently.
- Provided information on seating options and event details to patrons.
- Handled customer complaints and resolved issues promptly.
- Collaborated with team members to ensure smooth ticket sales operations.
- Maintained cleanliness and organization of the sales area consistently.
- Organized and distributed tickets for special events as needed.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Operated computer systems to generate tickets and process orders.
- Followed company policies related to ticketing procedures.
- Resolved customer complaints in a professional manner.
- Processed payments for tickets using cash, credit cards or other forms of payment.
- Greeted customers, answered questions and provided assistance with ticket purchases.
- Performed daily opening and closing procedures such as counting money, reconciling tills.
- Adhered to safety regulations while handling cash transactions.
- Maintained accurate records of ticket sales and refunds.
- Tracked inventory levels of tickets and merchandise, ensuring adequate supplies are available at all times.
Education
Lawrence North High School
Indianapolis, IN03-2026
Skills
- Customer service
- Cash handling
- Point-of-sale operation
- Conflict resolution
- Time management
- Team collaboration
- Basic computer skills
- Up-selling techniques
- Relationship building
- Self motivation
- Credit and cash transactions
- Sales techniques
- Excellent communication
- Cash handling and management
Timeline
Ticket Seller
pro net sports
11.2024 - Current
Lawrence North High School