Erin Fitch
Hebron
Summary
Compassionate and detail-oriented Medical Assistant with a proven track record at Northpoint Orthopedics. Skilled in patient scheduling, I excel in enhancing patient satisfaction through exceptional customer service and effective communication.
Efficient with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
28
28
years of professional experience
Work History
Medical Assistant
Northpoint Orthopedics
02.2024 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Nurses Aide
Powers Health
04.2020 - 02.2024
- Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
- Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
- Maintained a clean and sanitary environment for patients, ensuring infection control practices were followed diligently.
- Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing personalized care and addressing individual needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Documented patient information and care activities in electronic health record.
Teachers Aide
MSD Boone Township
10.2012 - 04.2020
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
Data Entry Clerk
Centier Bank
07.1997 - 07.2007
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
High School Diploma -
Lowell High School
Lowell, IN06-1994
Skills
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Compassionate caregiver
Timeline
Medical Assistant
Northpoint Orthopedics
02.2024 - 02.2025
Nurses Aide
Powers Health
04.2020 - 02.2024
Teachers Aide
MSD Boone Township
10.2012 - 04.2020
Data Entry Clerk
Centier Bank
07.1997 - 07.2007
High School Diploma -
Lowell High School
Similar Profiles
ANTONIO LYTHCOTTANTONIO LYTHCOTT
Director and Principal Programme Consultant at Northpoint Consulting Inc (subsidiary of Northpoint International Inc)Director and Principal Programme Consultant at Northpoint Consulting Inc (subsidiary of Northpoint International Inc)
Clement MillerClement Miller
Substance Abuse Nurse at Northpoint RecoverySubstance Abuse Nurse at Northpoint Recovery
Ana BrennerAna Brenner
Business Owner at NorthPoint Claim Services LLCBusiness Owner at NorthPoint Claim Services LLC