Erin Lutz

Hospice, assisting with ADL's and end of life care.

• Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
• Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
• Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
• Responded quickly and calmly in emergency situations.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.

• Coordinated seamless communication between medical providers and patients, ensuring accurate documentation and billing practices.
• Implemented effective inventory management strategies to maintain optimal supplies levels while minimizing costs.
• Promoted a positive work environment by addressing employee concerns promptly and fostering open communication among team members.
• Facilitated smooth transitions for new hires by developing comprehensive orientation materials and providing ongoing support as needed.
• Managed daily operations of the front office, including staffing, scheduling, patient registration, and financial transactions.