Erin Sara Joseph

Legal Analyst

Kodem Legal Technologies

08.2023 - Current

Provided expert guidance to clients on proprietary systems and case processing, ensuring efficient and accurate handling of cases.
Led client communications, gathered requirements, and coordinated with accounting to process services rendered.
Demonstrated increasing independence and competence in managing various case types, while actively expanding the knowledge base.
Evaluated cases, identified concerns, and proactively escalated issues to appropriate team members for resolution.
Prepared various documents, adjusting resources to suit attorney requirements.
Enhanced knowledge of the firm’s best practices, and consistently applied them to case management and processing.
Managed the status of all filed applications and petitions, finalizing documents after attorney review, and ensuring timely submission.
Utilized attorney and data management systems to track, prepare, and document all aspects of client casework in line with firm policies.
Generated internal caseload reports for management, ensuring clear communication, and alignment on case progress.
Collaborated with team members to identify and address problematic cases, discussing strategies and solutions with attorneys, or senior staff.
Conducted thorough research to obtain relevant information, including company backgrounds, industry standards, and processing timelines.
Established contact with government agencies to gather necessary information, notifying senior staff, or attorneys, of potential delays or issues in processing.

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