Erin Webb
Marion
Summary
Compassionate healthcare professional, highly productive in fast-paced environments and proficient at completing tasks efficiently. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support. I am excellent when it comes to talking to people, I am compassionate about kindness to all.
Overview
7
7
years of professional experience
Work History
CNA
Wellbrooke Of Wabash
Wabash
02.2024 - Current
- Help residents with personal hygiene activities, turning, lifting, positioning, and transporting them when needed
- Observe and report changes in residents' condition and make independent decisions when needed
Life Enrichment Assistant
Wellbrooke Of Wabash
Wabash
07.2022 - Current
- Executes programs, activities, events, and entertainment to enhance the lives of our residents.
- Promotes initiatives that inspire spiritual, cognitive, social, physical, and creative expressions.
- Promotes and communicates upcoming activities and events to encourage participation.
- Determines appropriate activity levels based on residents’ cognitive and physical abilities.
- Prepares materials and sets up spaces for activities, ensuring all necessary equipment and supplies are available.
- Leads and documents group and individual activities, including arts and crafts, games, music sessions, physical exercises, and social events.
- Works closely with other staff members, including nursing, therapy, and administrative teams, to ensure a holistic approach to residents’ care and engagement.
- Participates in staff meetings and contributes to the ongoing development of activity programs.
KFC Manager
McKenzie Foods
Wabash
02.2021 - 07.2022
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Implemented quality control measures to uphold company standards.
McDonald’s Manager
Sather Management
Wabash
01.2020 - 03.2021
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Trained employees on additional job positions to maintain coverage of roles.
- Resolved customer inquiries and complaints requiring management-level escalation.
Arby’s Employee
Arby’s Restaurant
Wabash
02.2019 - 11.2019
- Achieved cost-savings by developing functional solutions to problems.
- Exceeded customer satisfaction by finding creative solutions to problems.
McDonalds Manager/Employee
Father Management
Wabash
10.2017 - 02.2019
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Was in charge of new hires
- Input new hires information into system, personal info and tax information
- Was in charge of reading employee handbook
Education
High School Diploma -
Wabash City Schools
Wabash, Indiana06-2020
Skills
- Personal care assistance
- Medical record keeping
- Activity planning
- Team collaboration
- Time management
- Compassionate communication
- Conflict resolution
- Cognitive engagement
- Customer service
- Training and onboarding
- Attention to detail
- Active listening
- Patient care
- Compassion and empathy
- Alzheimer's and dementia care
Timeline
CNA
Wellbrooke Of Wabash
02.2024 - Current
Life Enrichment Assistant
Wellbrooke Of Wabash
07.2022 - Current
KFC Manager
McKenzie Foods
02.2021 - 07.2022
McDonald’s Manager
Sather Management
01.2020 - 03.2021
Arby’s Employee
Arby’s Restaurant
02.2019 - 11.2019
McDonalds Manager/Employee
Father Management
10.2017 - 02.2019
High School Diploma -
Wabash City Schools
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