MUKESH BHAGAT
Bengaluru,Karnataka
Summary
I have 8 years of professional experience in IT Infrastructure, Networking, and Network Security, with strong hands-on expertise in design (HLD, LLD), support, implementation, configuration, and troubleshooting of enterprise and data center networks. I have successfully resolved 1,000+ network and security-related incidents, supporting business-critical environments with high availability and SLA requirements. My technical expertise includes Routing and Switching (BGP, OSPF, VLANs), WAN and MPLS networks, and Firewall technologies such as FortiGate and Palo Alto. I have solid experience in IPsec VPNs, secure WAN connectivity, authentication mechanisms, and network redundancy. I have also worked on hybrid cloud networking in AWS, supporting VPN connectivity and secure access. I have performed daily MPLS and multi-site connectivity health checks, monitored network performance using Solar Winds, and supported traffic optimization through traffic shaping and bandwidth management policies. Additionally, I have coordinated closely with ISPs, vendors, and internal stakeholders for incident resolution, root cause analysis, and planned network changes. Led and managed L1/L2 support engineers across multiple locations and acted as the primary L3 escalation point for critical network issues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Network Engineer
Monster.com (India) Private Limited
Bangalore, Karnataka
01.2024 - Current
- Managed day-to-day operations of multiple corporate office network infrastructures using Cisco routers & switches, Palo Alto and FortiGate firewalls, and Solar Winds monitoring tools.
- Planned, designed, and implemented network infrastructure for new office/branch expansions from scratch, including LAN/WAN setup, firewall deployment, ISP coordination, VLAN segmentation, Wi-Fi deployment, rack planning, and secure connectivity with existing corporate infrastructure.
- Designed and implemented inter-office connectivity using Site-to-Site VPN tunnels and MPLS link.
- Integrated enterprise services such as RADIUS, LDAP, DNS, and Active Directory (AD) for secure authentication across multiple locations.
Senior Network Security Engineer
mPHATEK Systems Pvt. Ltd.
Pune, Maharashtra
02.2021 - 12.2023
- Provided L2/L3 network and security support for a large enterprise Data Center environment supporting multiple regions and business units.
- Supported Data Center network infrastructure using Cisco and Arista switches, across core, aggregation, and access layers.
- Worked in Spine-Leaf Data Center architecture, supporting VXLAN-based segmentation and modern DC design principles.
- Assisted in the planning and execution of a global Data Center migration from Cisco to Arista hardware, supporting transition activities and validation tasks.
- Supported configuration, deployment, and troubleshooting of Arista switches and routers during migration and BAU operations.
- Supported routing and switching operations (BGP, OSPF, VLANs, trunking) within Data Center and WAN interconnects.
- Handled firewall and security operations, including IP/port whitelisting, policy updates, and Site-to-Site VPN troubleshooting.
- Supported MPLS and Secure WAN connectivity across 12 countries (ARO region) with daily monitoring and health checks.
- Performed proactive monitoring using Solar Winds, tracking utilization, latency, packet loss, and CPU/memory performance.
- Managed incidents, changes, and Major Incident Management (MIM) calls, resolving 1000+ tickets while meeting SLA requirements.
- Coordinated with global teams, vendors, and service providers during incidents, planned maintenance, and migration activities.
- Ensured high availability, redundancy, and compliance with enterprise security and change-management standards.
- Documented network changes, migration activities, and operational procedures for audit and knowledge sharing.
- On-site: Johannesburg, South Africa (Client: ABSA Group Ltd., South Africa)
Network Engineer
Vodafone Idea Ltd.
Ahmedabad, Gujarat
01.2018 - 01.2021
- Started my professional career as a Network Engineer / Network Administrator, primarily responsible for office and campus network infrastructure support, with direct interaction with end users and on-site IT teams.
- Configured, maintained, and supported LAN and campus network infrastructure, including: Cisco routers (2821), Cisco Catalyst 3750 / 3750G POE switches, Aruba 24G POE switches and Aruba 510 series wireless access points (50+ APs), FortiGate 100F Firewall.
- Managed and supported enterprise Wi-Fi networks, ensuring coverage, performance, and adherence to organizational standards.
- Provided hands-on troubleshooting for LAN, Wi-Fi, and connectivity issues, ensuring minimal downtime and high user productivity.
- Delivered end-user support for office network and wireless access issues.
- Supported authentication services using RADIUS and LDAP (Active Directory) to enable secure network access.
- Monitored bandwidth utilization and implemented traffic shaping policies on FortiGate firewalls to optimize application performance.
- Coordinated with ISP teams for internet outages, bandwidth upgrades, and network changes.
- Payroll: ASG Tec Solutions India Pvt. Ltd.
- PF Status: PF was not deducted as the employment was on a third-party payroll and the salary during that period was below the statutory PF eligibility threshold, as per the payroll policy applicable at that time.
Education
B.Tech/B.E. - Electronics And Communications Engineering
LNCT Group of Colleges
01.2016
12th - Science Stream
M.K College - BSEB
01.2012
10th - undefined
S.N.J High, School - BSEB
01.2010
Skills
- Enterprise Network Engineering
- Routing & Switching
- Network Security
- Firewall Operations
- FortiGate
- Palo Alto Firewall
- IPsec VPN
- MPLS
- Enterprise WAN Networks
- Aruba Wireless
- Data Center Networking
- Cloud Networking
- Network Design
- Documentation
- Network Monitoring
- Performance Management
- TCP/IP
- IP Addressing
- Subnetting
- Incident Management
- Change Management
- Problem Management
- Vendor Coordination
- Global Operations Support
Certification
- Cisco CCNA - Training Completed
- Cisco CCNP (Enterprise) - Training Completed
- Fortinet NSE 1, 2 & 3 - Training Completed
Languages
English
Hindi
Career Gap
2016-08-01, 2017-12-31, During this period, I focused on structured technical training and hands-on skill development in IT Hardware and Networking, aligned with CCNA and CCNP-level concepts, to build a strong foundation for my professional career., Networking Fundamentals, Routing & Switching, Firewall & Network Security
Timeline
Senior Network Engineer
Monster.com (India) Private Limited
01.2024 - Current
Senior Network Security Engineer
mPHATEK Systems Pvt. Ltd.
02.2021 - 12.2023
Network Engineer
Vodafone Idea Ltd.
01.2018 - 01.2021
B.Tech/B.E. - Electronics And Communications Engineering
LNCT Group of Colleges
12th - Science Stream
M.K College - BSEB
10th - undefined
S.N.J High, School - BSEB