Ernest Clark
Summary
Dedicated and accomplished military veteran with extensive experience in security, sales, and leasing consulting. Demonstrated success in exceeding sales targets and providing exceptional customer service. Proficient in overseeing all aspects of sales, including market research and negotiations. Skilled at cultivating and sustaining client relationships through excellent communication and interpersonal abilities.
Overview
13
13
years of professional experience
Work History
SUPPLY CLERK
Veteran affairs
10.2024 - 02.2025
- Served as a supply clerk to ensure veteran glasses are being properly shipped and dispensed to their home or proper care site
- Ships out Veterans' eyeglasses to either their home or a dispensary dependent on the care site
- Keeps a tracking record of all jobs that go out and provides each care site with a packing slip with the jobs that are contained in it
- Responsible for the administration of the optical supplies at the lab, which includes inventory coordination, input of all supporting documentation, management of necessary records, and completion of inventory reports and investigation of any discrepancies
- Receives storage and replenishment of a wide variety of optical lenses, frames, optical supplies and office supplies
- Responsible for the receipt of all incoming stock to the Optical Lab and the processing of the receiving documents
- Maximizes available storage space and ensures the work area is clear of debris for easy flow of stock and exercises proper safety measures when using and handling equipment
- Plans and organizes service storage space by keeping track of future orders to be received so there is space available for stock and the stock is strategically stored to meet service needs
- Performs other duties as assigned
- While performing my duties as a supply clerk, I was also able to learn and perform these additional duties with a non-supervisor view: assembling prescription eyewear, lens cleaning, interpreting eyeglasses to consult and invoices to pull the proper frame, restocking frames, Outsourcing frames, knowledge of the lens and frame materials available, and knowledge of the optical operating system used in the production and manufacture of prescription eyeglasses
Sales and Leasing Consultant
Penske Automotive Group
06.2022 - 10.2024
- Served as a Sales and Leasing Consultant, tasked with consistently exceeding sales targets and quotas, amassing a sales pipeline, and providing excellent customer service
- Effectively provide excellent customer service by addressing inquiries, resolving issues, and ensuring a smooth leasing experience for clients
- Facilitate and conduct market research to stay informed about local rental rates and competitors
- Prepare and execute lease agreements, ensuring compliance with legal and company standards
- Efficiently maintain accurate records of all leasing transactions and activities using CRM software
- Develop new leads and maintain a strong network of clients and industry professionals through effective and networking and relationship-building activities
- Author and prepare detailed reports and presentations for clients to aid in the decision-making process
- Consistently exceed monthly revenue quotas, leasing targets, utilizing effective prospecting and closing techniques, while maintaining a robust sales pipeline
- Facilitated and conducted meetings with Senior Management providing recommendations, technical guidance/advice regarding operational efficiency
Store Manager
Good Feet store
02.2019 - 06.2022
- Successfully served as the Store Manager, effectively managed day-to-day operations, overseeing all aspects of store operations, mentoring and counseling staff
- Successfully oversaw all aspects of store operations including sales, customer service, inventory management, payroll, and merchandising
- Authored and implemented store policies and procedures to enhance operational efficiency and customer satisfaction
- Effectively trained, coached, and mentored staff to improve performance and ensure adherence to company standards
- Efficiently managed inventory levels, conducted regular stock audits, and coordinated with Senior management to ensure timely product availability
- Authored monthly sales reports and market trends to identify opportunities for growth and areas for improvement, conducted monthly meetings with Senior management, providing technical guidance and recommendations for improvement
- Swiftly addressed customer inquiries and complaints promptly, ensuring a positive shopping experience
- Implemented promotional campaigns and visual merchandising strategies to attract customer and boost sales
- Conducted prospective applicant interviews, onboarding, and training of new employees
- Facilitated and conducted store training regarding policies, procedures, sales strategies, health and safety regulations in accordance with company policies
Sales representative
Rain soft water treatment
10.2018 - 01.2019
- Successfully served as a Sales Representative, providing in-home water quality assessments, developing a customer repository, and exceeding sales goals
- Consistently exceeded sales targets through effective prospecting, product presentations, and closing techniques
- Developed and maintained a robust pipeline of potential clients through networking, in-home assessments, and lead generation activities
- Conducted in-home assessments, detailing needs, and providing tailored recommendations to meet customer requirements
- Utilized Customer Relationship Management (CRM) software to track and manage customer interactions, sales activities, and progress towards sales targets
- Effectively collaborated with the marketing team to develop and implement effective sales strategies, and promotional campaigns
- Successfully converted leads into sales by effectively communicating product benefits and addressing customer concerns
- Participated in sales training programs and workshops to enhance product knowledge and sales skills
Sales consultant
napleton kia of carmel
10.2017 - 09.2018
- Served as a sales consultant, providing excellent customer service, exceeding sales goals, and facilitating training regarding sales strategies
- Successfully exceeded sales targets through effective prospecting, lead generation, and closing techniques
- Effectively built and maintained strong relationships with customers, resulting in enhanced customer loyalty and consistent business
- Efficiently negotiated contracts and pricing agreements with customers, achieving mutually beneficial terms
- Facilitated and conducted product demonstrations and presentations to customers, highlighting features and benefits to drive sales
- Developed and implemented sales strategies to penetrate and expand the customer base
- Analyzed market trends and competitor activities to identify new business opportunities, to remain ahead of industry developments
security officer
Community Health network
02.2016 - 09.2017
- Served as a Security Officer, conducting patrols and monitoring of assigned secure areas, verifying identification, and providing timely responses to incidents and security breaches
- Effectively monitored and patrolled assigned areas to maintain the safety and security of the premises
- Conducted regular inspections of buildings, grounds, and security systems to identify and resolve potential security risks
- Verified identification and authorization entry into secure areas
- Ensured compliance with security policies and procedures, educating staff and visitors on security protocols
- Responded promptly to alarms and incidents, ensuring a swift resolution to security breaches
- Authored detailed reports on daily activities and incidents, ensuring accurate documentation for management
- Collaborated with local law enforcement and emergency services to enhance security measures and response plans
- Effectively operated surveillance equipment and conducted video monitoring to detect suspicious activities
Cavalry Scout
U.S. Army
10.2011 - 03.2016
- Successfully served as a Calvary Scout, U.S
- Army, conducting surveillance, leading team members, efficiently safeguarding and operating various military equipment
- Supervised and mentored soldiers assigned to the unit, ensuring high morale, and efficient performance, conducted performance evaluations, implementing corrective action as required
- Effectively conducted reconnaissance and surveillance missions gathering intelligence on enemy positions and movements
- Safeguarded, operated, and maintained various military vehicles and weapons systems, ensuring operational readiness and mission success
- Coordinated with additional units, assisting with planning and the execution of joint operations enhancing mission success and safety
- Effectively utilized various equipment including night vision equipment, global positioning systems (GPS), for effective reconnaissance
- Facilitated and conducted written/oral briefings with Senior leadership, regarding mission(s), operations, training, providing technical guidance/advice regarding complex issues
- Successfully conducted risk assessments and developed strategies to mitigate potential threats during missions
- Effectively managed logistical aspects of missions, including resource allocation, supply chain coordination, and equipment maintenance
- Facilitated and conducted training, enhancing team proficiency and skills, regarding reconnaissance and combat operations
Education
Bachelor of Arts - Business Administration
Indiana Wesleyan University
04.2025
A.A.S - Business Administration
Indiana Wesleyan University
Marion, IN12.2024
Skills
- Packing and labeling
- Purchase orders
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Reliability
- Organizational skills
- Adaptability and flexibility
- Microsoft office
- Goal setting
- Professionalism
- Sales team training
- Staff management
- Goals and performance
- Store operations
- Multitasking and organization
- Shipping and receiving
Veteran Preference
10-PT
Timeline
SUPPLY CLERK
Veteran affairs
10.2024 - 02.2025
Sales and Leasing Consultant
Penske Automotive Group
06.2022 - 10.2024
Store Manager
Good Feet store
02.2019 - 06.2022
Sales representative
Rain soft water treatment
10.2018 - 01.2019
Sales consultant
napleton kia of carmel
10.2017 - 09.2018
security officer
Community Health network
02.2016 - 09.2017
Cavalry Scout
U.S. Army
10.2011 - 03.2016
Bachelor of Arts - Business Administration
Indiana Wesleyan University
A.A.S - Business Administration
Indiana Wesleyan University
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