Business Development Manager
ZG Staffing Solutions
03.2024 - Current
Biswajit Lenka
Business Development Manager
Bengaluru,Karnataka
Timeline
Inside Sales Associate
Zolostays - Corporate Office Building
10.2023 - 02.2024
Customer Relations Manager
Jana Small Finance Bank
02.2023 - 09.2023
Masters in Personnel Management & Industrial Relations - Human Resource Management
Utkal University
08.2021 - 04.2023
Bachelor of Commerce - Accounting And Business Management
Christ College
2017 - 2021
Work History
Business Development Manager
ZG Staffing Solutions
Bengaluru, Karnataka
03.2024 - Current
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
Inside Sales Associate
Zolostays - Corporate Office Building
Bengaluru, Karnataka
10.2023 - 02.2024
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
- Refined sales presentations to effectively communicate product benefits, leading to higher conversion rates.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
Customer Relations Manager
Jana Small Finance Bank
Bhubaneswar, Odisha
02.2023 - 09.2023
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
- Contributed to product development efforts by providing insights on consumer preferences gathered from direct client interactions and feedback analysis.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Education
Masters in Personnel Management & Industrial Relations - Human Resource Management
Utkal University
Bhubaneswar, Odisha 08.2021 - 04.2023
Bachelor of Commerce - Accounting And Business Management
Christ College
Cuttack, Odisha 2017 - 2021
Skills
- Market and Competitive Analysis
- Process Improvement
- Contract Negotiation Expertise
- Customer Acquisition
- Strategic Business Planning
- Revenue Generation
- New Business Development
- Talent Acquisition
- Human Resources Management Systems
- Job Applicant Interviews
- Microsoft Office
- Recruitment Strategy Development
- Excel Spreadsheets
- Client Development
- Client Relationship Management
- Background Checks
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
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