Esha Dhuru
Pune
Summary
Experienced Export Coordinator skilled in managing international logistics operations, coordinating shipments, and handling documentation. Proven ability to communicate effectively and solve problems. Knowledgeable about export processes and guidelines.
Overview
6
6
years of professional experience
Work History
Export Coordinator
Eagle Trans Shipping & Logistics Pvt Ltd
Pune
2023.04 - 2023.06
- Facilitated communication with customers and transportation vendors through phone conversations and electronic mails to obtain quotes and schedule shipments.
- Managed booking processes for FCL shipments by liaising effectively with both the shipping line and co-loader via email and online portals.
- Communicated shipment status to customers
- Coordinated communication between internal teams and various departments through phone and email.
- Ensured timely communication of issues to management and actively contributed to problem solving
Senior Process Associate
TATA Consultancy Services
Pune
2021.01 - 2022.05
- Managed the container bookings process in coordination with the Canada team.
- Acted as the main resource for agencies, stakeholders, and team members to resolve issues and answer questions.
- Managed team performance by closely monitoring and offering guidance as required.
- Ensured accuracy of records and regularly shared updated data with stakeholders.
- Developed informative and user-friendly training materials to facilitate seamless integration of new team members.
- Reviewed process performance metrics by conducting daily team meetings.
- Identified opportunities for enhancing customer service processes through analysis of agency feedback survey data.
Export Import Executive
P P Bafna Ventures Pvt Ltd, India
Pune
2019.03 - 2021.12
- Assisted with the preparation of export documents, such as packing lists and commercial invoices.
- Managed communication with Freight Forwarders and Custom House Agents to acquire and verify drafts for both the Bill of Lading and Shipping Bill.
- Facilitated and communicated the prompt processing of post-shipment documents for banks and clients.
- Consistently updated and organized records for all export shipments.
- Handled filing of monthly export subsidies and Marine Insurance.
Export Assistant- Logistics
Sujal Enterprises
Pune
2017.08 - 2019.02
- Negotiated freight costs for FOB and CIF shipments and managed dispatch for LCL, FCL, and air shipments.
- Maintained regular communication with production department to provide material status information and coordinated weekly updates for buyers through calls or emails.
- Verified shipping documents from Freight Forwarders and Custom House Agents.
- Maintained records of export shipments systematically.
- Contributed to the smooth and timely processing of export documents.
Education
Post Graduate Diploma - Supply Chain Management
Humber College
Toronto2024-06
MBA - International Business
University of Pune
Pune2017-06
BBA - International Business
University of Pune
Pune2015-06
Skills
- Cargo booking
- Freight operations
- Logistics Management
- Client coordination
- Teamwork
- Freight Forwarding
Timeline
Export Coordinator
Eagle Trans Shipping & Logistics Pvt Ltd
2023.04 - 2023.06
Senior Process Associate
TATA Consultancy Services
2021.01 - 2022.05
Export Import Executive
P P Bafna Ventures Pvt Ltd, India
2019.03 - 2021.12
Export Assistant- Logistics
Sujal Enterprises
2017.08 - 2019.02
Post Graduate Diploma - Supply Chain Management
Humber College
MBA - International Business
University of Pune
BBA - International Business
University of Pune
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