Results-driven professional with 5+ years of experience driving operational excellence, data quality, sales, and client satisfaction across global workflows.
Proven ability to manage teams, optimize processes, and deliver high-impact training initiatives—both locally and internationally, including team onboarding in Poland.
Demonstrated expertise in:
Bringing a consultative mindset, sharp analytical thinking, and a collaborative approach to support organisation's mission of empowering professionals
Job Content Management: Proactively sourced job listings from internal systems and
ensured timely, accurate publishing on the Naukri platform, enhancing job visibility for
clients across diverse industries.
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Content Optimization: Edited and uploaded detailed job postings—including titles,
descriptions, and compensation data—to ensure relevance, clarity, and alignment with
market standards, resulting in improved candidate engagement.
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Quality Assurance: Conducted thorough QA audits on live job postings created by the team,
ensuring high accuracy and adherence to platform guidelines.
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Team Enablement & Training: Regularly provided constructive feedback and one-on-one
guidance to team members, contributing to improved quality scores and faster turnaround
times.
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Ad-hoc Projects: Took ownership of various ad-hoc assignments that required quick
turnaround and cross-functional coordination, demonstrating flexibility and initiative.
•
Workflow Leadership: Stepped into a leadership role for specific operational workflows,
driving efficiency, resolving bottlenecks, and ensuring team alignment with performance
goals.
Sales-Focused Operations & Quality Analyst Role