Eshita Tayal
Noida
Summary
Operational flexibility with a resourceful and creative approach, successfully tackling routine and complex business challenges. Recognized as a committed, hardworking team player with a track record of streamlining operations and increasing results. Capable of thriving in a fast-paced environment, multitasking, performing will under duress, managing to complete and changing priorities effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Axis Bank
Vasant Vihar
12.2022 - 03.2023
- Built strong, long-lasting relationships with priority clients by understanding their needs, preferences, and goals
- Oversaw the accounts of priority clients, including monitoring their financial activities, ensuring compliance with regulations, and addressing any concerns or issues they may have
- Provided tailored financial advice and solutions to help priority clients achieve their financial objectives
- Identified opportunities to offer additional products or services that align with the needs and interests of priority clients
- Stayed updated on industry best practices and participated in ongoing training and development programs to enhance skills and knowledge related to client relationship management and financial services.
Deputy Manager
IndusInd Bank
Greater Noida
04.2021 - 12.2022
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
- Handled and analyzed large sets of data
- Positioned global capabilities to expand market share
- Managed a portfolio of 350 wealth accounts
- Enhanced supervisory and leadership abilities by working closely with supervisor
- Maintained, documented, and presented progress reports to leaders
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
- Client-centric approach and willingness to provide exceptional client service at all times.
Deputy Manager I
ICICI BANK LTD
FARIDABAD
10.2019 - 03.2021
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in the database
- Worked with clients to address and respond to client and partnership management issues
- Continually boosted branch production and revenue by consistently meeting all monthly and quarterly sales goals
- Developed summaries to assess each client's participation level and determine targets for follow-up plans
- Monitored company inventory to keep stock levels and databases updated.
Education
Post Graduation Diploma in Banking -
Manipal Academy for Higher Education
01.2020
Bachelor of Commerce -
CCSU
01.2017
Skills
- Operations management
- Business Development
- Customer Relations
- Proficient in using CRM software
- Communication
- Client Handling
Certification
- Mutual Fund Distributors Certification - NISM
- Corporate Insurance Agent (Life) - IRDA
- Basics Of Retail Credit
Timeline
Manager
Axis Bank
12.2022 - 03.2023
Deputy Manager
IndusInd Bank
04.2021 - 12.2022
Deputy Manager I
ICICI BANK LTD
10.2019 - 03.2021
Post Graduation Diploma in Banking -
Manipal Academy for Higher Education
Bachelor of Commerce -
CCSU
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