Eshwar Dasaroju
Deputy Manager
Hyderabad,TG
Summary
Seeking Midlevel assignments in Operations with a High Growth Oriented Organisation An astute leader with 14+ years of experience into different roles & responsibilities with leading Retail Industries. GROCERY & Electronics - E Commerce Operations – SCM Operations - Last Mile / Inter hubs / Warehouse / Inventory - 6+ Years in Zomato, Arzooo - (B2B) & Big Basket (B2C) FMCG - Offline Operations - Stand Alone Stores - Super & Hyper Format - 7 Years in Super & Hyper Stores. Telecom - Sales & Marketing – 2.6 Years in Idea Cellular Ltd Currently Working with Bigbasket India LTD – Hyderabad as Asst .DC Manager for Supply Chain Management – End to End Warehouse Operations from August '23 to Present A keen planner, strategist & implementer with demonstrated abilities in devising marketing activities and accelerating the business growth. An Out-of-the-Box thinker with a proven track record of increasing revenues, establishing Customer relations, streamlining workflow and creating a teamwork environment to enhance profitability innovatively for reputed business houses. An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities.
Overview
17
17
years of professional experience
3
3
Languages
Work History
BIG BASKET
- FMCG Division with 22000 S.ft with Average Productivity of Rs. 7333 per S.ft.
- Top line Improved from 5 cr to 8.8 cr in 2 Pandemic Years
- Overall Inventory Loss YTD is 1.2% & Average YTD Scores for Quality 88%.
SPAR - Max Hypermarkets
- Handling FMCG Division with 30000 S.ft with Average Productivity of Rs. 835 per S.ft.
- Top line Improved from 1.7 cr to 2.5 cr in 2 Years
- Overall Inventory Loss YTD is 0.8% & Average YTD Scores for Quality 89%.
Heritage Stores
- Handled Multiple Stores with S.ft. 7050 with Average Productivity of Rs. 930
- Top line Improved from 57 lakhs to 65.5 lakhs in a Year
- Overall Inventory Loss YTD is 1.8% & Average YTD Scores for SOP's is 90 % and Quality 92%.
OM Agencies
- Awarded as Best TL for the Gross Adds on the Hands of Gen. Manager
Deputy Manager of Operations
Bigbasket INDIA
08.2023 - Current
- Supply Chain Management – End to End Warehouse Operations
- Heading DC with 1.36K Sft Warehouse with Turnover of 95Cr per Month which will Caters T1, T2, T3 and T4 Cities.
- Ontime Arrivals to all Line of Business across Tier 1 City Hyderabad & Tier 2 Cities Vizag, Vijayawada & Nagpur
- And T3, T4 Stores and Direct Customers Business BB Daily and BB Instant
- Planning, Execution and Coordination with all the Support Functions (B&M, HR, Admin, Projects and Transport)
- BB LWM – Cost Reduction
- Cost Optimization of DC in all Possible Levers by Cross Functioning
- Warehouse Flow - Inwards , Inventory Activities, Quality and Outbound Operations
- CORE Responsibilities: Asst. DC Manager – INNOVATIVE RETAIL CONCEPT PVT LTD (Big basket)
Hyperpure Private Limited
ZOMATO
02.2022 - 07.2023
- Headed Logistics - Last Mile Operations for 95000 sft Warehouse with a Team of Skilled 5 Shift managers, 14 Executives, Semiskilled - Checkers, Pickers & Unskilled - Loaders in Delivering Grocery with 56 Tonnes on Daily Basis on Other Hand - 12 Vendors Leadership Team & Supervisors with 80+ DCD Vehicles
- Maintaining CRM team for Tracking of Delivery Agents to achieve orders on time Delivery
- Coordination with Support Functions Accounts & Sales Team on Smooth Going for Payments & Deliveries
- Maintaining TAT for Billing Payments to Vendors and Cost Reduction in Vendor On boarding.
- Responsible for Maintaining & Achieving Metrics of OT, DA Quality & Issues
- Zone level Analysis for Routing in terms of Density of Customers in Deployment of Drop Points vs Kms
- Responsible for Solving Customer Queries and Solving Issues with Sales & Customer Delight Team
- Mobil Train & motivate the staff & Delivery Agents (Drivers) accordingly as per the given SOPs
- Achievements
- Cost Reduction of Last Mile from Rs.3.4 per Kg to Rs.2.8 Kg in a year
- Tonnage increased from 24 Tonnes to 56 Tonnes with Increase of Fleet from 30 to 85 Count
- OTD Hire from 84% to 93% & Issue Rate Declined from 12% to 8% in a Year
SUPERMARKET GROCERIES PVT LIMITED (Big Basket INDIA)
06.2019 - 06.2021
- Headed DC Operations with Level 1 Team with - 4 Shift Controllers, 2 inventory Controllers, 5 Inventory Executives & Level 2 Team with - Sr. Associates and Associates Team of 120+
- Achieving Turnover of Average of 26 Cr Quarterly on Daily Target of 28 Lks.
- Responsible for On Time Dispatches to Gain LMD on time.
- Responsible for Maintaining & Achieving Customer Metrics Fill Rate, On Time Dispatches as per Slots, F&V, FMCG Sales Contribution, Process Audits & Attrition
- Would be responsible to maintain healthy Stocks, turn out ratios and inventories
- Train & motivate the staff according to the given targets.
- Implement all the strategies that are shared by divisions like Marketing and Visual Merchandising
- Monitoring Cold & Frozen, Meat & Bread, FNV Freshness and Control Overwrite Off.
Store Manager
RATNADEEP MARKET
06.2018 - 06.2019
- Operations Headed with a 6000-soft area with 2 Executives, 30+ Associates
- Responsible for Maintaining & Achieving Top line and Bottom-line Targets.
- Train & motivate the staff according to the given targets.
- Implement all the strategies that are shared by divisions like Marketing and Visual Merchandising
Department Manager
SPAR HYPERMARKET
06.2015 - 06.2018
- Headed Operations for a 30000 sft area with 4 Team Leaders, 20+ Associates & 40+ Brand Promoters.
- Responsible for Maintaining & Achieving Top line and Bottom-line Targets.
- Would be responsible to maintain healthy Stocks, turn out ratios, inventories and operate in the budgeted cost.
- Assist Category division in related product knowledge, and get suppliers with lesser CP
- Forecast and ensure optimum stock levels to control inventory levels & shrinkage
- To ensure effective stock and visual merchandising including product Placyard/label, accurate and updated prices, special/periodic promotional offers, point-of purchase promotional materials etc.
SM
HERITAGE SUPERMARKETS
11.2013 - 06.2015
- Headed Operations average of 6000+ sft area with 28+ Team Members & 2 Asm for Each Branch. (Multiple Stores)
- Manage the daily activities and operations of the store which includes the planning out of the work assignments and work schedules of the employees, assigning the specific duties to each employee
- To oversee all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sales and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback
- To ensure attractive merchandise display, overall store layout & compliance with all employment and state laws
ASM
TRINETRA SUPERMARKETS
12.2011 - 09.2013
- Headed Operations average of 3500+ sft area with 16+ Team Members for Gachibowli Branch
- Sales planning – projected sales, stock in hand, new arrivals coordinate with buyers & monitoring the movement of the same
- Manage the daily activities and operations of the store, which includes the planning out of the work assignments and work schedules of the employees, assigning the specific duties to each employee.
- To oversee all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sales and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback
TL
IDEA Cellular ltd (Om Agencies)
12.2008 - 12.2010
- Team Lead for 300+ Outlets in GT format Madhapur & Hitech City area with 14 Team Members & 2 Supervisors.
- Responsible for Maintaining & Achieving Primary and Secondary Numbers.
- Would be responsible to maintain healthy Stocks, turn out ratios, inventories.
- Acts as a Bridge between Distributor and Company in Smooth Operations.
- Implement all the strategies that are shared by divisions like Marketing and Visual Merchandising
- Opening New Outlets within the Region for Business Expansion.
Education
MBA - Mkt & Fin
01.2011
Skills
Strategy Planning
Interests
Reading News & Travelling
Disclaimer
DATE: (ESHWAR DASAROJU)
Timeline
Deputy Manager of Operations
Bigbasket INDIA
08.2023 - Current
Hyperpure Private Limited
ZOMATO
02.2022 - 07.2023
SUPERMARKET GROCERIES PVT LIMITED (Big Basket INDIA)
06.2019 - 06.2021
Store Manager
RATNADEEP MARKET
06.2018 - 06.2019
Department Manager
SPAR HYPERMARKET
06.2015 - 06.2018
SM
HERITAGE SUPERMARKETS
11.2013 - 06.2015
ASM
TRINETRA SUPERMARKETS
12.2011 - 09.2013
TL
IDEA Cellular ltd (Om Agencies)
12.2008 - 12.2010
BIG BASKET
SPAR - Max Hypermarkets
Heritage Stores
OM Agencies