Eshwar Urlapu
Pune
Summary
Professional with years of diverse industrial experience including 4+ Years of recruitment (US, Canada and India) IT Markets and 6 years of Customer service, Sales, and Collections.
Overview
10
10
years of professional experience
Work History
Sr IT Recruiter
Futran Solutions (Onsite)
02.2023 - 08.2023
- Lead Recruiter: Hands-On Lead: Led a team of 6 recruiters, providing guidance, coaching, and performance evaluations
- Developed and executed recruitment strategies to meet team goals and organizational hiring needs
- Collaborated with senior leadership to align recruitment efforts with overall business objectives
- Oversaw the full recruitment lifecycle, from sourcing candidates to on-boarding
- Worked on W2, C2C with employer & Self Corporation positions
- Created daily reports for the recruiters to understand the daily performance of the team mates and help them achieve their targets for the month
- Connect with the clients and vendors for the recruitment process from submission to on-boarding.
- Handled client’s such as Wipro, Hexaware, LTI, Capegemini, Mastercard, Birlasoft, B&B, Alliant Energy etc.,
- Co-ordinate with the employers and internal accounts team to sign the MSA and PO for the candidate to make sure the on-boarding is processed smoothly.
Senior IT Recruiter
Comptech Associates. Somerset, NJ (Remote)
12.2021 - 01.2023
- Worked on positions for US, Canada and India market as per the requirements
- Worked on W2 and C2C.
- Sourced profiles using job boards like LinkedIn, Dice, and Monster.
- Experienced working with US top notch clients like Meta (Facebook), Verizon, BMO Harris Bank, Santander Bank, etc.,
- Prep the candidate for the interview as per the position, get debrief information post interview and follow up with the account manager for their feedback
- Attended client calls along with other suppliers for a specific position to get all the aspects cleared of the position in order to provide quality candidates to the clients.
CRM / Talent Acquisition Specialist
ADP Private Ltd. Pune, India
06.2019 - 11.2021
- Extensively experienced with end-to-end recruitment cycle with both IT and Non-IT US Market
- Worked on requisitions of different states in US to fill up the positions from sourcing till onboarding
- Experienced in sourcing resumes through various job boards to fill the positions; Indeed, Monster, Dice, LinkedIn and worked on internal portals
- Used Applicant Tracking Systems like Workday and Right Thing Recruit.
- Complete Prescreen, Interview the candidate as per their eligibility and conduct HireVue interview followed with hiring manager and panel interview.
- Coordinate with the candidates to complete the next steps as per their appointment to ensure the offer to hire ratio is in check.
E2 - Senior Sales Specialist
Fareportal Private Ltd. Pune, India
08.2017 - 06.2019
- Online Ticketing Portal for US, Canada and others parts of the world
- Attending calls from the customers all over the world to help them to book the flights
- Explaining policies and procedures of Airlines
- Attaining the daily targets on daily basis which contribute to MTD targets
- Placing request for different services for the passengers required while flying
- Mentored associates assigned to me for their performance to be improved and successfully
Specialist Customer Care
Homeward Residential Corporation India Pvt Ltd. Pune, India
08.2013 - 09.2016
- Answering inbound calls and automatic outbound calls to collect mortgage payments from customers.
- Placing request for the documents as per the customer requirements.
- Explaining policies and procedures of Ocwen loan servicing Processing payments for customers via different methods for customer.
Education
Bachelor’s of Arts -
Himalayan University
01.2014
Higher Secondary Certificate (HSC) -
Poona College
01.2007
Secondary School Certificate (SSC) -
Sungrace High School
01.2005
Skills
- Talent Acquisition
- Resume Screening
- Client Relations
- Candidate Sourcing
- Inbound and Outbound Calling
- Call Management
- Account Management
- Customer Service
Timeline
Sr IT Recruiter
Futran Solutions (Onsite)
02.2023 - 08.2023
Senior IT Recruiter
Comptech Associates. Somerset, NJ (Remote)
12.2021 - 01.2023
CRM / Talent Acquisition Specialist
ADP Private Ltd. Pune, India
06.2019 - 11.2021
E2 - Senior Sales Specialist
Fareportal Private Ltd. Pune, India
08.2017 - 06.2019
Specialist Customer Care
Homeward Residential Corporation India Pvt Ltd. Pune, India
08.2013 - 09.2016
Bachelor’s of Arts -
Himalayan University
Higher Secondary Certificate (HSC) -
Poona College
Secondary School Certificate (SSC) -
Sungrace High School
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