General Manager - Exports, 2022, onwards, Europe / USA / Russian markets
- Develop and execute business plans for the company for assigned territory,
- Establish and maintain a structured approach to secure business and drive team in the territory to achieve business objectives,
- Identify and coordinate for cross selling opportunities across all the divisions and ensure profitable growth,
- Establish, lead, and develop a team in the region which can ensure customer satisfaction and service delivery,
- Identify and nurture talent in the region and develop a strong succession,
- Strategic planning for enhancing growth in business and profitability for the region, and market share,
- Business planning, and achieving short term and long term strategic goals and business objectives,
- Product improvement agenda preparation, implementation/execution of plans to grow market share,
- Identify and develop key accounts, develop and execute strategies, marketing campaigns, to promote products and services,
- Identify new business opportunities, form and lead cross-functional teams, and increase product offerings, applications, and adjacency,
- Prepare and implement reporting system, monitor and analyze reports (monthly) for all industries, products, new business, and new customers to achieve business goals
Deputy General Manager - Exports, 2014, 2022, Asia / Africa / Europe and USA
- Business growth and market penetration by identifying and capitalizing on new business opportunities worldwide,
- Identifying and developing required sales channels in the designated overseas market, Provide proper guidance and coaching of team members and maintain a high degree of motivation,
- Drive OEM marketing initiatives, collaborating closely with product development teams to align offerings with market demands,
- Responsible for achieving the sales target in adherence to the commercial policy,
- Formulate strategies for developing and expanding the business, industry-wise, in each country,
- Participate in industry events, trade shows, and conferences to showcase the company's products and capabilities,
- Managing customer service and satisfaction (Pre & post sales),
- Provide support to logistic team, manage Export Import documentation and timely delivery to ensure customer satisfaction,
- Market intelligence and feedbacks
Sr. Manager - All India Sales - Industry Vertical - Super Refractories Division, 2007, 2014,
- Analyze and monitor the potential of assigned markets and prepare a business plan implement a holistic sales strategy for Carbon Black, Chemical Processing, and Non Ferrous Industry Verticals,
- Gather market intelligence, identify and pursue new business opportunities, focusing on expanding industrial sales,
- Provide strategic direction and leadership to the sales team, fostering innovation and a customer-centric approach,
- Conduct in-depth market analysis to identify emerging trends, customer needs, and potential market gaps,
- Utilize competitive intelligence to refine sales strategies and maintain a competitive edge,
- Cultivate and maintain strong relationships with key clients, partners, and industry influencers,
- Establish and monitor key performance indicators (KPIs) to evaluate the effectiveness of sales initiatives,
- Conduct regular performance reviews, providing constructive feedback and implementing improvement strategies,
- Manage Brand Building activities, participation at International exhibitions, conducting technical seminars, etc.
Branch Manager - Andra Pradesh Province, 2004, 2007,
- Formulate and implement sales strategies, maximize sales and accomplish top line growth,
- Sales forecasting, sales budgeting, and control,
- Planning sales effort, Product forecasting and tracking to ensure OTD, and Receivables management,
- Develop and sustain excellent customer relationship through deep engagement and delivering continuous value by meeting customer expectations,
- Proactively identify, develop, and implement account plans for major customers,
- Managing and guiding Dealers, Expanding the dealer and distribution network for maximizing sales,
- Market Mapping evaluate potential in the markets for the respective cluster,
- Product training and development of the distributor sales team,
- Sales force planning, recruitment, and management,
- Preparing MIS and other business reports to apprise top management and assist in critical decision-making process
Sales Executive, 1999, 2004,
- Order booking and dispatch planning coordination with logistics,
- Managing customer and dealers sales,
- Ensure collection of payments/statutory forms,
- Conducting road shows / sales promotion activities,
- Manage Product trials / new product launches
Supervisor - Sales, 1994, Nov 1999, Voltas Ltd, A TATA Company, Secunderabad,
- Enquiry generation, Preparation and submission of offers, following up and conclusion of orders,
- Processing of customer orders and ensuring supplies on time and thus ensuring customer satisfaction,
- Follow up of payments and collection of statutory forms,
- Manage accounts and work with the Sales Manager to develop new business,
- Providing Application Engineering support to customers,
- Develop a relationship with key customers, coordinate in their new projects and assist selection of suitable machinery,
- Complaint management and Trouble shooting
Asst. Engineer, 1991, 1994, IGP Engineers Ltd, Chennai,
- Process material requisitions and placing orders, monitor timely supply of materials,
- Arrange incoming material inspection and stores receipting,
- Issue production order and drawings to manufacturing and ensure timely supplies,
- Coordinate customer inspection, and obtain inspection certificates, clearances for dispatch