Eshwar Kumar. PV
Summary
A dynamic leader with over 12 years of experience in areas of Corporate Sales & Business Development, Strategy Planning, Resource Management, Program Management, Engagement Manager, Resource Governance, P&L . Currently working as Portfolio Head for UK region of Cloud & Infrastructure services business unit of Capgemini. Also worked for various India’s Leading IT Organizations, responsible for leading operations of the Services & Consulting vertical to meet the objective of delivering high value proposition to clients and increased revenue, profitability, and market share for the organization.
EXPERIENCE SYNOPSIS:
Sales & Business Development
Vendor & Resource Management
Business Acquisition, Retention, Delivery & Operations
Budgeting
Profit Centre Management – managing P&L
Planning & Execution
Good knowledge of industry and technology trends
Manpower Planning & Retention
People Management Skills
Lead, manage and direct assignments.
Ability to interact and interface at all levels. SA Technologies Inc, a globally recognized IT Consulting Firm in the USA offers Microsoft Dynamics, MS ERP, PowerApps, BI & Data Visualization Technology Consulting Services & Solutions with a focused approach to transform, grow & accelerate success at today's enterprises.
Job Responsibilities:
I have been successfully managing & leading team with DR’s.
My role as a Business Head is responsible for building, nurturing and managing multiple teams for Client Engagement, Account Management, delivery, acquisition, Project Management Operations (PMO).
I worked closely with my client to sell/ service Contract staffing to client project teams and create more opportunities, increase SA Tech's share of business in the existing relationships.
I worked closely with the Stake Holders & Sr. Management to create and simplify the existing processes that help measure, analyze and improve internal teams
Interacts with senior management levels at a client and/or within, which involves negotiating or influencing on significant matters
Developing and growing the customer account, and customer relationship
Developing, Mentoring & retaining the talent in the client side/ BU by constant consultant engagement.
Responsible for Resource management, Pre-Sales, client retention, client acquisition, satisfaction, reference-ability and revenues/profitability growth
Executes quarterly account reviews with client executives.
To provide leadership as well as hands-on execution in employee relations, recruitment, compensation, HR information systems and benefits/ appraisals management.
To develop a sourcing strategy and to identify screening criteria and interview panel/roles and responsibilities.
Negotiating Vendor Agreements / Contracts
Branch Head for Hyderabad Division Handling Operations, Admin, HR Function & Sales.
Specialized in Healthcare & Life-sciences & ERP Practices.
Handling Offshore Development Sales Team for US & Europe regions.
Overview
12
12
years of professional experience
1
1
Language
Work History
Engagement Manager- (CSL/Engagement Manager/ Portfolio Head/ Program Manager/ Service
Capgemini Technology Services
06.2021 - Current
- Leading APAC & UK region for Time and Material (T&M) engagements with portfolios across the Cloud and Infra skills to various stake holders (BSFI):
- Working closely with leadership (CXO/CEO/EVP/VP)
- Governance
- New Business Development
- Client Relation
- RFI
- Revenue Management and P&L (Forecast, Billable/ Non-Billable, Pool/Bench Management/ KPI’s, Contribution Margin, Gross margin, Gross Operating Profit, Charge out rates)
- Resource Planning & Management
- Operations (Daily Stands up’s, Timesheets Compliance, Employee Engagement, Resource Management)
- Providing executive presence and thought leadership within targeted accounts, build deep relationships with senior customer executives partners
- Collaborative approach with multiple stakeholders and cross teams in country and globally
- Key account management Finance, Insurance, and technology industries
- Handling team of Expertise Resource Management & PMO’s
- Demand Forecast &Fulfilment by strictly adhering to SLAs
- Training Needs
- Fulfilling / facilitating as per the requirement of internal nominated staff
- Demand Supply gap analysis
- Resource Capacity analysis
- Training Needs
- Trends on future supply / Roll Off’s
- Resource Pool/Bench strategy planning and management with the forecast from the regions across the Globe and Validating the previous skill hiring trends
- Implemented / facilitated proactive retention strategies while managing attrition and planning for contingencies.
Sr. Manager Business Development (Branch Head
AgreeYa Solutions Pvt Ltd
Bangalore
03.2020 - Current
- AgreeYa Solutions is a global systems integrator delivering a competitive advantage for its customers through software, solutions and services
- Established in 1999, AgreeYa is headquartered in Folsom, Calif., with an international footprint and a team of more than 1,500 professionals
- AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as telecom, banking, financial services and insurance (BFSI), healthcare, pharma/life sciences, utilities, technology, public sector and others
- AgreeYa has received considerable recognition in the industry for its technology leadership, quality processes and customer success that includes designation as a Microsoft Gold partner, CMMI certification and ISO 9001:2015 compliance
- AgreeYa Solutions engages with its customers as a trusted partner to live its motto of “building its future on your success.” Its software portfolio includes QuickApps (an award-winning suite of SharePoint web apps and pre-built templates), Site Administrator (which allows users to gain insight for improved compliance and governance of their SharePoint environments), Recovery Manager (a solution for rapid and scalable SharePoint content restoration), BeatBlip (which simplifies software test automation) and Cogent (a comprehensive end-to-end case management solution for collections agencies and law firms.)
- Job Responsibilities:
- Lead and manage key client relationships like ABB India, Verizon India & USA, Deloitte Consulting, G-Das, One technology, Unisys India, Oneplus R&D India & UTU India & Singapore where I’m responsible for strategic planning, client servicing, execution & customer delight
- Handling team’s into Sales & Account Management & Recruitment cycle therefore promoting overall business growth and market share for the organization
- Execute quarterly account reviews with client leadership teams & Stakeholders
- Liaison & work with diverse teams and functions to ensure client delivery & retention, process compliance and productivity
- Drive team management, performance & productivity through periodic reviews and feedback
- Actively participate in client RFP’s, contract negotiations, sign ups and renewals
- Design and execute diverse business offerings to meet different client needs
- Lead best practice sharing & collaboration sessions for the business management teams
- Specialized: Managing creating Solutions sales on Microsoft O365 services and ERP from existing and new clients.
Director
Rovertech Solutions Pvt Ltd
04.2017 - 03.2020
- Established in the year 2017, Rovertech Solutions is a Technology Staff augmentation & Solutions Company and Servicing over 50+ clients including Fortune 500 companies, it’s the only Staffing company to have domain competencies in Technology staffing space for Automotive & Engineering, BFSI, FMCG & Retail, Healthcare, Products, Services & Consulting, E-commerce and Telecom
- Job Responsibilities:
- Lead and manage key client relationships -responsible for strategic planning, client servicing, execution & customer delight
- Responsible for complete sales & account management cycle therefore promoting overall business growth and market share for the organization
- Execute quarterly account reviews with client leadership teams
- Liaison & work with diverse teams and functions to ensure client delivery & retention, process compliance and productivity
- Drive team management, performance & productivity through periodic reviews and feedback
- Actively participate in client RFP’s, contract negotiations, sign ups and renewals
- Design and execute diverse business offerings to meet different client needs
- Lead best practice sharing & collaboration sessions for the business management teams
Head
Microsoft Services, SA Tech Software (I) Pvt Ltd
05.2014 - 02.2017
Head, Manager- Business Development
Codeforce 360 Inc
06.2013 - 02.2014
- Recipient of “Spirit of SA Technologies” award in 2014 for exemplary growth of the Business Portfolio –, count growth from 14 to 100 Service consultants within a Year
- Awarded “Best People Manager” in 2015 for best attrition control and highest promotions in the team
- Received “Best Employee of the Year” award in 2016 for exemplary growth and leadership and got promoted to Head- Sales and operation for India
- Received several client accolades for successfully servicing difficult assignments through unique offerings and maintaining high levels of service consistency & compliance
- Leadership recognition for reviving longstanding 7 inactive accounts and growing them to a headcount of 100+ each in a period of 1 year
- Participated and won multiple client RFP bids resulting in exclusive business deals for the organization
- Successfully implemented “Bench redeployment strategy” at an organization level thereby reducing the existing bench from a monthly average of 100 to 50 resources
- CodeForce 360 is a growing IT staffing company which thrives on a seasoned team of IT experts, a palpable international presence, and the ability to leverage the best of professionals with razor-sharp skill-sets from its deep networks in the IT realm
- Our objective is to deliver top-notch talent to our clients who include the likes of Fortune 500 corporations and to help them relish an unparalleled ROI
- Our consistency is clearly reflected through our clients’ trust, our impeccable track record, and our reach that stretches to some of the most competitive IT markets across the planet
- Job Responsibilities:
- Responsible for client delivery and SPOC management
- Responsible for gathering requirement from client ‘s
- Maintaining a relationship with different vertical SPOC and Business Unit (PM, PAL, RM and Competency professional
- Increased the location delivery team size and revenue from the location
- Handled post deputation formalities of the service employees and also HR interaction with SE to resolve issue
- Responsible for requirement distribution and final level validation
- Taken part in internal recruitment
- Handling client Accounts (Captive and Service), Mining current account and generating business
- Acquisition and research for new client
- Handling a delivery team and monitoring the End to End recruitment life cycle.IT product and service sales
- Regular connects with client for greater client satisfaction Managing Vendors, Validating RFI / RFP, Rewarding Vendor ships, Negotiating rate cards with Vendors.
Consultant
Magna Infotech- A
02.2012 - 06.2013
Magna
01.2007
- Infotech is a division of Quess Corp Limited, India’s leading business services provider established in
- Headquartered in Bengaluru, Quess Corp has a PAN-India presence with 52 offices across 27 cities, as well as operations in Canada, USA, South America, UAE, Sri Lanka, Malaysia, Singapore, Philippines and Vietnam
- It serves 1700+ customers across 5 segments, namely: Global Technology Solutions, People & Services, Integrated Facility Management, Industrials and Internet Business
- Job Responsibilities:
- Sourcing and matching profiles, understanding and executing call flow for recruitment
- Knowledge of interview scheduling and to keep a track on selected candidates with joining date and updating to the management
- Hands on experience in Job Portals
- Understanding of coordination for entry as well as senior level openings
- Coordinating with Clients to generate new requirements and the delivery Responsibilities
- Key Responsibilities-
- I was directly handling the client’s Brocade, Unisys, JPMC, Capgemini, Amdocs
- Interactions with the clients and Vendor Management
- Attending client meetings and taking the requirements from them and working on it
- Spearheading the Recruitment and HR function for the Captive Vertical, with a joint responsibility for process enhancement and HR strategy, in-line with that of Organizational goal
- Given a team of 08 professionals, the scope of work encompasses areas such as Recruitment, Employee Relations, manpower planning, general strategy, process improvement, Employee Engagement and Performance Management.
Education
Degree - Human Resource
2011
BBA - undefined
Kakatiya Jr. College
MPC - undefined
2008
Intermediate - undefined
Timeline
Engagement Manager- (CSL/Engagement Manager/ Portfolio Head/ Program Manager/ Service
Capgemini Technology Services
06.2021 - Current
Sr. Manager Business Development (Branch Head
AgreeYa Solutions Pvt Ltd
03.2020 - Current
Director
Rovertech Solutions Pvt Ltd
04.2017 - 03.2020
Head
Microsoft Services, SA Tech Software (I) Pvt Ltd
05.2014 - 02.2017
Head, Manager- Business Development
Codeforce 360 Inc
06.2013 - 02.2014
Consultant
Magna Infotech- A
02.2012 - 06.2013
Magna
01.2007
Degree - Human Resource
BBA - undefined
Kakatiya Jr. College
MPC - undefined
Intermediate - undefined
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