Esther Rakshitha
Mangalore
Summary
To seek a challenging and result driven HR position in a well reputed company which will allow me to utilize my HR expertise and skills to contribute to the growth of the organization and grow parallel with it.
A Strategic and highly skilled human resource professional with 15+ years’ experience in areas of recruitment and onboarding process, training and collaboration process, payroll, administrative support, company policy alignment and exit interviews.
Overview
19
19
years of professional experience
Work History
Branch Manager - Location Head
SHRIRAM LIFE INSURANCE
Mangalore
10.2023 - Current
- Primary role and responsibilities are to lead and manage a team of employees efficiently
- Conducting induction and training of the new recruits
- Financial Management
- Customer relations
- Business development events, meetings to increase the business
- Problem-solving Monitoring the KPIS of the employees.
Business Manager - Agency Business Associate
TATAAIA
Mangalore
09.2019 - 10.2023
- Primary role and responsibilities is to identify the suitable profile of the business associates (to be the distributor with TATA) To complete the onboarding and joining process Conducting induction and training of the new recruits Supporting them on their team building through digital activities like Zoom presentations, Webinar & COP
- Assist team members to achieve targets and meet over all team targets
- Create Life Planners Conduct weekly / monthly meetings with team Leaders to discuss plans of action
- Monitoring their contest, promotions and earnings.
Sr. Executive Sales Manager
DHFL Pramerica
Mangalore
05.2018 - 09.2019
- Primary role and responsibilities are to recruit finance advisors and complete the onboarding process Train new recruits in knowledge training
- Assist team members to achieve targets and meet all team targets
- Conduct weekly / monthly meetings with team members to discuss plans of action
- Strategize advertising campaigns to increase sales for marketable products
- Complete paperwork in system post sales.
Human Resource Executive
Levant LLC
Dubai
01.2015 - 03.2018
- Experienced in advertising job posting in all platforms of social media and internal referral, screening candidates for relevant positions and following through with onboarding process
- Conducted induction and orientation for new recruits, also assisted in organizing, managing and hosting companywide meetings
- Responsible for calculating reimbursement, bonuses, overtime, Holiday pay and employee compensation
- Completing banking process for new employees, managing employee personal file and attendance in HRMS, applying for online visa processing, Coordinating with health insurance providers for employee cancellations and additions to the policy
- Ensuring that employees adhere to company policies and procedures Provide operational support like cash reconciliation and billing analysis as needed
- Perform exit interviews with employees
- Prepare and send out all kinds of official Letters, certificates, Memos & Invoice
- Carry out the Termination Procedures as per UAE LAW, Exit Interview & Cancellation Process
Human Resource Coordinator
Sheraton Deira Hotel
Dubai
05.2012 - 04.2013
- Work with the HR team to develop and assist employees with general enquiries, and develop a supportive approach across HR
- Posting Job advertisements, sourcing CVs and conducting recruitments and filling positions
- Complete On-boarding of new hires-Induction, visa formalities and logistics for freshers Prepare the attendance report of A & G Executive–HR department & Employee relations on a bimonthly and monthly basis
- Draft correspondence for all kinds of HR related issues such as, but not limited, bank letters, salary certificates, experience certifications, etc
- Co-ordinates the exit process, in terms of ticket back home booking, by raising PR and liaising with pay master, for last final settlement signature, purchasing, Visa officer and accommodation supervisor on the housing handover Responsible for updating HR’s main noticeboard on a regular basis as per stipulated and agreed standards
- This includes the upgrading of photos on the boards of new recruits
Customer Service Associate & Revenue Management
Jet Airways
Mumbai
09.2005 - 09.2011
- Conducting Pre-Flight Checks, which includes identifying and taking corrective action on unticketed PNRs, dual segments, duplicate bookings, confirmations and assigning BSCT seats to the infants
- Checking KK discrepancies and keeping the flight balanced
- (If agents block any lower-class seats in their system, then by hitting the above entry the seats will be back to our inventory)
- Manually managing the Inventory allocation and adjusting the RBDs according to the market demand in the absence of Flight Analyst Implementing Schedule change, timing change, aircraft change and re- accommodating the passengers according to the new timings
- Handling various confirmation queues, which include Domestic market, ASEAN - SAARC, Middle East, Europe and US markets
- Making protection blocks during Schedule change, Cancellations, disruptions or in the event of any delays.
Education
Bachelors in arts - Psychology / English Literature
St. Agnes Girls College
Mangalore01.2005
High School - St Mary’s Girls School
Mangalore01.2000
Skills
- Recruitment and Onboarding
- Training and collaboration
- Payroll
- Administrative Support
- Company Policy Alignment
- Exit Interviews
Disclaimer
I hereby declare that the details furnished above are true and correct. The information presented in this resume accurately reflects my qualifications and experience.
Timeline
Branch Manager - Location Head
SHRIRAM LIFE INSURANCE
10.2023 - Current
Business Manager - Agency Business Associate
TATAAIA
09.2019 - 10.2023
Sr. Executive Sales Manager
DHFL Pramerica
05.2018 - 09.2019
Human Resource Executive
Levant LLC
01.2015 - 03.2018
Human Resource Coordinator
Sheraton Deira Hotel
05.2012 - 04.2013
Customer Service Associate & Revenue Management
Jet Airways
09.2005 - 09.2011
Bachelors in arts - Psychology / English Literature
St. Agnes Girls College
High School - St Mary’s Girls School
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