Eswari Rajamanikkam
Chengalpat
Summary
Dynamic Order to Cash (O2C) professional with over 3 years of experience optimizing end-to-end processes in order management. Expert in leveraging automation and process improvements to enhance accuracy, efficiency, and customer satisfaction, resulting in substantial cost savings and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Accounting Associate F&A
Apogee Services Private Ltd-Service for Accenture
08.2021 - Current
- Successfully trained 5 junior team members on best practices, significantly improving team efficiency and adherence to process standards.
- Collaborated with the coding team to develop and implement automation solutions, enhancing operational efficiency.
- Assisted in identifying automation opportunities and creating workflows that reduced manual processes by 85%.
- Contributed to a project creating an end-to-end customer database, enhancing data accuracy and process efficiency.
- Investigated and corrected errors, resolving 10% of daily variances and discrepancies, thereby improving accuracy in financial reporting.
- Created invoices for customers in European countries, ensuring compliance with regional regulations and accuracy in billing.
- Implemented new ideas annually, resulting in cost savings for the company and time savings for employees.
- Cautiously created a minimum of 5 bank accounts for customers, ensuring accuracy and compliance with banking regulations.
- Handled routine customer queries with reference to standard responses or procedures, ensuring consistent and accurate customer service.
- Effectively handled client inquiries in QA, providing timely resolutions to ensure a seamless customer experience.
Education
MBA ( HR & Finance) -
Dr. M.G.R Educational Research And Institutional, Maduravoyal
05.2019
BBA -
Sri Malolan College of Arts And Science, Affiliated To Madras University
04.2017
Skills
- MySQL
- Oracle application invoice processing
- Accounts Payable
- Accounts Receivable
- ERP Software
- Knowledge in Excel
- Knowledge in Salesforce
Certification
- My SQL
- AWS - Amazon Web Services
Languages
Tamil
Advanced (C1)
English
Upper intermediate (B2)
Timeline
Accounting Associate F&A
Apogee Services Private Ltd-Service for Accenture
08.2021 - Current
BBA -
Sri Malolan College of Arts And Science, Affiliated To Madras University
MBA ( HR & Finance) -
Dr. M.G.R Educational Research And Institutional, Maduravoyal
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