Ethan Day
Farmland
Summary
Dynamic professional with proven expertise as an Accessibility Coordinator at Indiana University East, adept in people skills and client advocacy. Successfully streamlined processes and resolved student complaints, enhancing satisfaction and compliance. Skilled in schedule coordination and team collaboration, leveraging strong problem-solving abilities to optimize performance and achieve organizational goals.
Overview
14
14
years of professional experience
Work History
Accessibility Coordinator
Indiana University East
Richmond
02.2025 - Current
- Utilized various software and tools to streamline processes and optimize performance.
- Identified the needs of students promptly and efficiently.
- Resolved student complaints promptly while upholding university standards.
- Consulted with supervisors to resolve problems relating to student performance, student accommodations, and student schedules.
Machine Operator
Transilwrap
Richmond
06.2013 - 07.2014
- Collaborate with other departments when necessary for the successful completion of projects.
- Maintained records of completed work and production data, including the volume produced and the time required for each task.
- Adjust machine settings to complete tasks accurately.
- Observe machine operations to detect any problems or defects in the finished product.
- Prepared machines for production processes by equipping them with the required tools and parts.
- Load raw materials into machines according to specified measurements.
- Unload finished products from machines onto conveyors or other transport systems.
- I helped with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse coworkers to accomplish goals and address issues related to our products and services.
General Manager
Burger King
Cambridge City
06.2012 - 11.2013
- Recruited, interviewed, and hired qualified staff for open positions.
- Directed safety operations and maintained a clean work environment to adhere to FDA and OSHA requirements.
- Created schedules and monitored payroll to remain within budget.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Approached customers and engaged in conversation using practical interpersonal and people skills.
- Delegated work to staff, setting priorities and goals.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Supervised employees through planning, assignments, and direction.
Crew Member
Burger King
Cambridge City
10.2010 - 05.2012
- Assisted management team with inventory counts of food products and beverage supplies.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assembled and served meals according to specific guest requirements.
- Monitored food quality to ensure it met company standards for presentation and temperature.
- Followed all safety guidelines while operating equipment such as slicers, fryers, and ovens.
- Adhered to health department regulations regarding food handling procedures.
Education
Master of Science - Mental Health Counseling
Indiana University East
Richmond05-2026
Bachelor of Science - Counseling Psychology
Indiana University East
Richmond05-2023
Associate of Science - Psychology
Ivy Tech
Muncie, IN05-2022
Associate of Science - General Studies
Ivy Tech
Muncie, IN12-2021
High School Diploma -
Hagerstown Junior Senior Highschool
Hagerstown, IN05-2012
Skills
- Assessment techniques
- Counseling methods
- Crisis intervention
- Client Advocacy
- Schedule coordination
- Time management
- Case management
- Relationship building
- Work Planning and Prioritization
- Discretion and confidentiality
- Team collaboration
- Conflict resolution
- Patient scheduling
- Adaptability and flexibility
Accomplishments
- Graduated with a bachelor's degree on the Deans list
- Maintained above a 3.7 GPA entire collegiate career and graduated with a 4.0
References
References available upon request.
Timeline
Accessibility Coordinator
Indiana University East
02.2025 - Current
Machine Operator
Transilwrap
06.2013 - 07.2014
General Manager
Burger King
06.2012 - 11.2013
Crew Member
Burger King
10.2010 - 05.2012
Master of Science - Mental Health Counseling
Indiana University East
Bachelor of Science - Counseling Psychology
Indiana University East
Associate of Science - Psychology
Ivy Tech
Associate of Science - General Studies
Ivy Tech
High School Diploma -
Hagerstown Junior Senior Highschool
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