Ethan Kessler
Nashville
Summary
Results-driven Shift Leader focused on enhancing team performance and customer service. Known for exceptional training abilities and problem-solving skills, dedicated to creating a positive work atmosphere and driving operational excellence.
Overview
1
1
year of professional experience
Work History
Shift Leader
Tropical Smoothie Cafe
Columbus
08.2024 - Current
- Assisted with training new team members on company policies and procedures.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Education
High School Diploma -
Columbus East High School
Columbus, INSkills
- Customer service
- Time management
- Task delegation
- Problem analysis
- Team leadership
- Professional appearance
- Communication skills
- Issue resolution
- Strong verbal and written communication
- Equipment troubleshooting
- Decision-making capacity
Timeline
Shift Leader
Tropical Smoothie Cafe
08.2024 - Current
High School Diploma -
Columbus East High School