Ethan Littleton
Columbus
Summary
Dynamic and results-driven professional with a proven track record at Advance Auto Parts, excelling in order fulfillment and customer service. Skilled in building client relationships and streamlining order processes, leading to reduced returns and increased sales. Adept at stock management and fostering repeat business through exceptional service.
Overview
2
2
years of professional experience
Work History
Commercial Parts Professional
Advance Auto Parts
10.2023 - Current
- Enhanced inventory management through meticulous tracking of stock levels and efficient reordering processes.
- Reduced product returns by implementing a thorough quality control process before shipping orders to customers.
- Streamlined order processing for quicker turnaround times, resulting in increased sales and repeat business.
- Built and maintained network of second source suppliers.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Sales Associate
AutoZone
01.2023 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - General Studies
Indiana University Columbus
Columbus, IN05-2026
Skills
- Client relationship building
- Merchandising
- Delivery scheduling
- Warranty administration
- Customer service
- Ordering parts
- Returns handling
- Customer relations
- Stock management
- Teamwork
Timeline
Commercial Parts Professional
Advance Auto Parts
10.2023 - Current
Sales Associate
AutoZone
01.2023 - 03.2023
Bachelor of Arts - General Studies
Indiana University Columbus
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