Ethan Rice
Nashville
Summary
Experienced professional with a successful background in production, retail, and customer service. Skilled at effectively overcoming challenges and demonstrating strong problem-solving abilities. Takes a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and driving organizational goals forward.
Overview
4
4
years of professional experience
Work History
Cast Iron and Aluminum Mold Production
Innovative Casting Technologies
06.2023 - Current
- Prepare for work to be completed by studying assembly instructions, blueprint specifications, and part lists.
- Help achieve team goals by rotating production lines and daily duties to meet needs.
- Use hand trucks and forklifts to unload, load, and transport items.
- Troubleshoot technical issues that rise during the assembly process.
- Follow daily preventive maintenance schedule for cleaning and lubricating machinery.
- Clean Machines and work area to maintain a clean work environment.
Sales Associate
Northern Tool + Equipment
10.2022 - 06.2023
- Assessed customer needs to provide assistance and information on product features.
- Made customers feel welcome and cared about upon first interaction.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Team Member
Taco Bell
03.2021 - 05.2022
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Worked as a team to keep up with overflowing orders.
- Greeted customers with a pleasant demeanor, and assist them in any way possible.
- Managed stress and didn't allow it to affect my quality of work and communication.
- Maintained a clean work environment, even through rush hours.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
Education
High School Diploma -
Whiteland Community High School
Whiteland, IN05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Exceptional customer service
- Relationship building
- Money handling
- Problem-solving
- Time management
- Multi-tasking strength
References
References available upon request.
Timeline
Cast Iron and Aluminum Mold Production
Innovative Casting Technologies
06.2023 - Current
Sales Associate
Northern Tool + Equipment
10.2022 - 06.2023
Team Member
Taco Bell
03.2021 - 05.2022
High School Diploma -
Whiteland Community High School
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