Ethan Robertson
Jeffersonville
Summary
Dynamic warehouse professional with extensive experience at Amazon and UPS Worldport. Proven expertise in order picking, shipping, and receiving, consistently achieving productivity goals. Strong skills in materials management and team collaboration, enhancing operational efficiency. Recognized for training new employees and maintaining high safety standards while lifting heavy materials.
Overview
7
7
years of professional experience
Work History
Warehouse Picker
Amazon
10.2023 - 11.2025
- Collaborated with team members to achieve daily pick and pack goals.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Used scanners to quickly locate and track items in warehouse.
- Consistently lifted materials weighing as much as 30 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Helped train new employees in safe practices and warehouse procedures.
Customer Service Representative
Charter Communications, Spectrum
08.2022 - 10.2023
- Responded to customer requests for products, services, and company information.
- Promptly responded to inquiries and requests from prospective customers.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Responded proactively and positively to rapid change.
- Identified and resolved discrepancies and errors in customer accounts.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Warehouse Loader
UPS Worldport
09.2021 - 08.2022
- Observed safety procedures and practices to prevent injury.
- Sorted materials for scanning to meet production goals.
- Consistently lifted packages weighing up to 50 pounds
- Collaborated within team environment to coordinate and streamline warehouse processes.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Receiving Supervisor
Bed Bath and Beyond
07.2020 - 08.2021
- Prepared incident reports and gathered data when accidents occurred on receiving floor.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Collaborated with drivers to ensure shipments were accurate with business needs.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Trained new team members on proper and safe use of tools and equipment.
- Handled day-to-day shipping and receiving overseeing more than 300 packages per day.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Cashier
Lowes Home Improvment
03.2019 - 04.2020
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Processed refunds and exchanges in accordance with company policy.
- Oversee incoming phone calls, while maintaining customer orders through computer.
- Maintained up-to-date knowledge of product and service changes.
Education
No Degree - Business
Ivy Tech Community College of Indiana
Sellersburg, IN03-2020
High School Diploma -
Jeffersonville High School
Jeffersonville, IN06-2019
Skills
- Product identification
- Order picking and processing
- Stock replenishment
- Pallet building
- Barcode scanning
- Heavy lifting
- Shipping and receiving
- Computer skills
- Pallet jack use
- Loading and unloading
- Load balancing
- Materials management
Languages
English
Native or Bilingual
Timeline
Warehouse Picker
Amazon
10.2023 - 11.2025
Customer Service Representative
Charter Communications, Spectrum
08.2022 - 10.2023
Warehouse Loader
UPS Worldport
09.2021 - 08.2022
Receiving Supervisor
Bed Bath and Beyond
07.2020 - 08.2021
Cashier
Lowes Home Improvment
03.2019 - 04.2020
No Degree - Business
Ivy Tech Community College of Indiana
High School Diploma -
Jeffersonville High School