Es from China to India and subsequently achieved business growth
Work History
Deputy General Manager
Nexteer India Automotive Private ltd.
Chennai
12.2017 - Current
Reviewed performance results to target and take corrective measures with authorization and escalation.
Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
Maintained qualified staff and communicated areas of accountability and expected performance.
Informed VP of unusual matters of significance and launched corrective action plan.
Administered operating budget, approved expenditures and implemented budgetary adjustments.
Enforced safety and health policies and implemented procedures to correct hazardous conditions
Participated in planning process to achieve corporate objectives.
Operations Manager
Johnson Electric Private Ltd.
Chennai
01.2010 - 12.2017
Identified and resolved unauthorized, unsafe, or ineffective practices.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Devised processes to boost long-term business success and increase profit levels.
Introduced new methods, practices, and systems to reduce turnaround time.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Analyzed and reported on key performance metrics to senior management.
Directed initiatives to improve work environment, company culture or overall business strategy.
Senior Specialist
Johnson Electric International
Chennai
04.2007 - 12.2009
Identified areas in need of critical improvement and implemented strategies to achieve targets.
Supported department leadership in implementing new policies, procedures and controls.
Guided less experienced staff through processes such as [Type] and [Type] as singular point of contact for high-level needs.
Assisted with developing effective [Type] policies and procedures to improve operations.
Oversaw work of junior personnel, helping to motivate strong performance and improve overall knowledge with focus on mentoring and coaching.
Verified accuracy and effectiveness of reporting processes, effectively using [Software] to track and model data for management review.
Modeled effective and constructive communication behaviors between department heads, low-level staff and senior leaders to improve cross-functional collaboration.
Assistant Manager Vehicle Development
Ashok Leyland
Chennai
11.2006 - 04.2007
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Created employee schedules to align coverage with forecasted demands.
Reviewed sales and gross profit report to assess company efficiency.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Mentored team members to enhance professional development and accountability in workplace.
Assistant Manager - Production
IFB Automotive Private Ltd
Bangalore
05.2002 - 09.2006
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Mentored team members to enhance professional development and accountability in workplace.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Reviewed sales and gross profit report to assess company efficiency.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Senior Technical Assistant
Lucas TVS LTD
Chennai
11.1997 - 05.2002
Gathered, organized and distributed technical documentation.
Installed technical hardware and software in deskside support environment.
Provided technical guidance and support to team members.
Performed minor maintenance and repair on malfunctioning computer equipment.
Served as point-person for support requests with clients and vendors.
Implemented system upgrades to help mitigate vulnerabilities.
Fielded user queries and service requests to promptly address issues.
Recorded information surrounding system failure to assist future rebuilds.
Reviewed product-specific resources to determine optimal implementation.