Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Etika Sharma

IT Project Manager
Noida

Summary

Solution Focused IT project Manager with 12+ years of experience in leading projects in IT, Telecom and Banking Domain. Contributing to Continuous Improvement by identifying opportunities for improving efficiencies and effectiveness. Expertise in Project Delivery, Stakeholder Management and Vendor Management. Aggressive and determined to find the strengths and weaknesses of the processes to improve Productivity and Profitability.

Overview

17
17
years of professional experience
8
8
Certifications

Work History

Project Manager

Orangemantra
7 2022 - Current

PROJECTS:

  • Set up CI/CD pipeline for Key Products of Hero MotoCorp by managing key areas of Release Management (AzureDevOps), Agile Project Management (Jira), Security (SonarQube, Zap, NMap, Mend) etc
  • Server Migration of Hero Compass
  • Magento upgrades
  • Shopify app development for abandoned carts
  • eCommerce site development on Shopify and Magento
  • Website development on PHP
  • Navatar's product - Private Equity and M&A (Phase 2 Release)
  • Responsibilities Handled:
  • Developed and initiated projects, managed costs and monitored performance.
  • Maintained relationships with material vendors to lower costs and diversify capabilities.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
  • Maintained compliance with regulatory parameters in complex projects with overlapping policies.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.

Head - IT Applications

JK Cement Pvt Ltd
04.2021 - 07.2022
  • Collaborated with a team of more than 20+ IT Professionals, Business Analysts, Project Managers, DevOps (Internal and External) to successfully manage and deliver 12+ major application releases
  • Lead all aspects of projects, including capacity planning, resource allocation, project documentation, stakeholder and vendor engagement

Software Development

  • End to end software development to cater business needs
  • Application design for data security and integrity
  • Vendor selection and management for software development
  • Well versed with Agile Methodologies
  • Understanding of project mgmt. tools such as MS Project, MS Excel, JIRA etc.
  • Change Management - Followed change management process for software change request
  • General Management
  • Experienced in handling multiple projects and multi-client/ vendor environment
  • AS-IS, TO-BE, FRS, SRS and application design document and peer review
  • Exposure to Agile / Scrum methodologies
  • Client interaction, stakeholder management and team leadership
  • Creating work breakdown structures (WBS) or Sprints and collate estimates from all relevant teams, and create schedules based on estimates and department/business needs.
  • Identifying risks, creating mitigation strategies, planning and executing it in timely manner
  • Well-versed with IT industry best practices of project development and quality software solutions and proven track record of implementing best practice
  • Developed and initiated projects, managed costs and monitored performance.
  • Maintained relationships with material vendors to lower costs and diversify capabilities.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Identified plans and resources required to meet project goals and objectives.
  • Led project teams through design, construction and launch process.

Project Delivery Manager

British Telecom
05.2013 - 11.2016

PROJECTS :

  • TRANSFORMATION PROJECT (Contract: ABB): Change Management on SNOW - LAN, WAN, Security
  • CLAN TRANSFORMATION PROJECT (Contract: BASF, Over 600 sites impacted globally): LAN, WAN, Security
  • LAN/ WAN Delivery Transition (from Regional PM to Shared Service)

Responsibilities Handled:

  • Provided input to Process Improvement and ongoing Management Reporting Framework
  • Identified and qualified risks and opportunities for business and made recommendations
  • Led on assigned initiatives ensuring high quality Stakeholder communication, engagement and governance of all related activities
  • Collaborating with stakeholders to transition and transform current state business/customer data processes into improved analytical capabilities, effectively drive and improve self-service model in business
  • Created solid documentation of Business Insight activities, trained and transferred knowledge in order to build capacity and capability in EMEA and Asia region
  • Marked charts and graphs to record results and prepared and delivered presentations, training and briefings required by contract
  • Set up Jeopardy Management for changes turning Red and Yellow in RAG report to remove impediments and thus saving in cost and time

Team Developer

BA Continuum
07.2007 - 10.2012

PROJECT:

  • Transition of High/Low Value Payment

Responsibilities Handled:

  • Knowledge Acquisition and Transfer of payment systems (SWIFT)
  • Led project to provide After Business Hour Services of High/Low Value Payment Requests (NEFT) to Asia Region
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Managed Quality of performance of 13 Executives and Maximized productivity
  • Documentation of Standard Operating Procedure and Lesson Learned

GLOBAL BANKING OPERATIONS

  • Preparation of Client's Schematics as per Bank's Standard
  • Research and Reconciliation for Large Corporate and Middle Market Client
  • Developing and Implementing new processes to improve Operating Efficiency and to ensure Timeliness and Accuracy of Workflow.
  • Spearheaded various Six Sigma projects like 'Reduction of time in preparation of TAT Report (Dec, 08) and 'Elimination of manual emails and Automation of Routeback Report (Feb 09)

Education

Master of Commerce (e.Com) - Banking And Finance

University Business School
Chandigarh
07.2005 - 2007.06

CMA, Inter - Cost Accountant

Institute Of Cost Accountants Of India
New Delhi
07.2011 - 2012.06

Skills

  • Software Development and Cybersecurity

  • Stakeholder and Vendor Management

  • Risk Analysis and Management

  • Communication

  • Transition Execution

Certification

CISSP, ISC2

Accomplishments

  • Reduced unplanned downtime/ crash events of CRM application from 2 times per week to zero incident in a period of 4 months
  • Lag Time Reduction of MPLS ordering from 41 days to 19 days in 6 months
  • Set up Jeopardy Management for change requests from RAG reports
  • Made a team for smooth functioning of Asia Servicing to provide After-hour Services
  • Initiated ' IDEAS -2010' , a platform to generate innovative ideas. 91 Ideas were generated out of which 48 ideas were approved by LOB
  • Conducted Calibration sessions L.E.A.P. , interactive sessions to standardize the process by bridging knowledge gaps among different teams

Timeline

CISSP, ISC2

06-2024

Certified in Cybersecurity, ISC2

10-2023

ISO 27001 Internal Auditor

06-2022

Head - IT Applications

JK Cement Pvt Ltd
04.2021 - 07.2022

Certified in Cybersecurity, ISC2

12-2020

Certified Scrum Master - Scrum Alliance

08-2019

Prince 2 Practitioner - Axelos

11-2014

Project Delivery Manager

British Telecom
05.2013 - 11.2016

CMA, Inter - Cost Accountant

Institute Of Cost Accountants Of India
07.2011 - 2012.06

Six Sigma Automation, Bank of America

12-2008

Team Developer

BA Continuum
07.2007 - 10.2012

Master of Commerce (e.Com) - Banking And Finance

University Business School
07.2005 - 2007.06

Honors Diploma in Web Centric Computing, NIIT

12-2002

Project Manager

Orangemantra
7 2022 - Current
Etika SharmaIT Project Manager