Dedicated professional with proven strengths in customer service and problem-solving. Experienced in managing multiple tasks while ensuring high standards of communication and reliability.
Overview
21
21
years of professional experience
Work History
DoorDasher
Doordash
Franklin, In
01.2019 - Current
Delivered food orders accurately and efficiently, ensuring customer satisfaction.
Navigated routes using GPS technology to optimize delivery times.
Maintained communication with customers regarding order status and delivery timelines.
Managed multiple deliveries simultaneously while adhering to safety protocols.
Head Kennel Technician
A and J Country Kennel
Franklin, IN
05.2005 - 02.2024
Supervised daily operations of kennel, ensuring high standards of animal care and welfare.
Developed training programs for new technicians, enhancing team efficiency and knowledge retention.
Implemented health and safety protocols, reducing risk of injury among staff and animals.
Coordinated appointments and schedules for grooming, boarding, and veterinary services to optimize service delivery.
Delivery Driver Helper
UPS
Plainfield, IN
12.2023 - 12.2023
Assisted drivers with package loading and unloading for efficient delivery routes.
Collaborated with team members to ensure timely and accurate deliveries.
Maintained organization of packages in delivery vehicles to optimize space utilization.
Operated hand-held scanning devices to track package status and enhance accuracy.
Circulation Assistant III
Johnson County Library
Trafalgar, IN
11.2011 - 05.2015
Processed incoming materials and maintained accurate inventory records.
Assisted patrons with inquiries, providing excellent customer service and support.
Managed circulation desk operations, ensuring efficient check-in and check-out procedures.
Trained new staff on library systems and customer interaction best practices.
Education
Associate of Science - Library And Information Science
Ivytech Community College
Columbus, IN
05-2014
Skills
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Safe driving
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Effective communication
Decision-making
Clean driving record
Self motivation
Goal setting
Timeline
Delivery Driver Helper
UPS
12.2023 - 12.2023
DoorDasher
Doordash
01.2019 - Current
Circulation Assistant III
Johnson County Library
11.2011 - 05.2015
Head Kennel Technician
A and J Country Kennel
05.2005 - 02.2024
Associate of Science - Library And Information Science