Dynamic professional with extensive experience in energy management and customer service. Known for promoting high customer satisfaction and effective conflict resolution. Ready to contribute innovative solutions to enhance team performance.
Overview
2027
2027
years of professional experience
2
2
Certifications
Work History
Energy Operations Support
Keystone Cooperative
Noblesville
04.2008 - Current
Completed day-to-day duties accurately and efficiently.
Proposed innovative ideas and solutions that improved team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Resolved customer issues with knowledgeable and friendly service, enhancing customer satisfaction.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked with team members to achieve project objectives and meet deadlines.
Owner/Operator Handyman
Self
Indianapolis
2005 - 2008
Managed daily operations and logistics for business functions.
Developed marketing strategies to attract and retain customers.
Oversaw financial planning and budgeting processes for sustainability.
Correctional Officer
Marion County
Indianapolis
2001 - 2005
Supervised inmate activities to ensure safety and security within the facility.
Conducted regular inspections to verify adherence to safety protocols and minimize risks.
Managed inmate records and documentation with accuracy, supporting operational integrity.
Education
High School Diploma -
Scecina Memorial Catholic High School
Indianapolis, IN
01-2000
Skills
Energy management
Project coordination
Attention to detail
Time management
Customer service
Team collaboration
Conflict resolution
Effective communication
Certification
Class B CDL License with hazmat, tanker, and airbrake endorsement