Summary
Overview
Work History
Education
Skills
Timeline
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Evan Graham

Vevay

Summary

A decade in the casino industry has firmly established the importance of following procedures, as well as honest accountability and integrity for faults and actions, when handling other peoples' money and within guest interactions. I have worked through many stressful, high-stake situations with guests, and have always done my best to keep them satisfied and returning to Belterra.


Growing up with modern computers and a lifetime of experience with them, I have a fluency with computational tasks, data entry, and strength with mental and written math, including percentages and multiplication/division.

Overview

7
7
years of professional experience

Work History

Slot Machine Attendant

Belterra Casino
10.2024 - Current
  • Paying jackpots and hand pays
  • Creating positive, memorable interactions with guests
  • Fixing tilts and other errors on electronic gambling devices

Table Games Dealer

Belterra Casino
08.2017 - 10.2024
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently
  • Managed chips and money transactions with attention to detail to prevent fraud
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation

Education

High School Diploma -

Switzerland County High School
Vevay, IN
05-2010

Skills

  • Listening to and understanding guest issues to resolve them fully
  • Handling large sums of money
  • Understanding terminology and applications of computers and technology
  • Ability to adapt to customer service situations quickly
  • Ability to quickly and accurately input data entries

Timeline

Slot Machine Attendant

Belterra Casino
10.2024 - Current

Table Games Dealer

Belterra Casino
08.2017 - 10.2024

High School Diploma -

Switzerland County High School
Evan Graham