Evan Mendes
Senior Accounts Receivable Specialist
Summary
Results-driven Accounts Receivable Specialist experienced in generating audit reports, applying write-offs, and executing account reconciliations. Skilled in analyzing invoice data to resolve discrepancies and ensure compliance, enhancing financial operations. Utilizes ARCS for invoice status updates and 3E for invoice research and write-off processing, consistently maintaining accurate financial records.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Senior Accounts Receivable Specialist
Frontline Managed Services
09.2025 - Current
- Refined invoicing processes, elevating accuracy and minimizing processing duration.
- Oversee customer account reconciliations to guarantee swift resolution of discrepancies.
- Led accounts receivable team in implementing new software, improving operational efficiency.
- Designed training resources for junior staff enhancing commitment to continuous improvement.
- Analyzed aging reports to identify trends, providing actionable insights to management.
- Established best practices for collections, resulting in increased recovery rates from delinquent accounts.
Accounts Receivable Specialist
Frontline Managed Services
01.2022 - 08.2025
- Resolved billing disputes and discrepancies in a timely manner
- Developed and maintained customer relationships to ensure timely payments.
- Worked on multiple vendor sites, ensuring compliance and accurate transaction processing.
- Worked on ARCS, used to update invoice statuses, ensuring accurate tracking and reconciliation of outstanding payments.
- Used 3E to research invoice data and process write-offs, ensuring accurate financial adjustments.
- Reconciled customer accounts to ensure accuracy and completeness of records
- Collaborated with other departments to ensure accurate and timely processing of customer payments
- Maintain accurate financial records and documentation for audits.
- Prepare detailed audit reports to support financial accuracy and compliance
Accounts Receivable Specialist
Mobobeat Media Group
04.2020 - 11.2021
- Created new policies and procedures around AR, cash flow and reconciliation processes, reducing the overall invoice processing time.
- Created new customer accounts and carried out associated data entry into central database, consistently beating targets for completion
- Responsible for computerized and manual cash batch, data entry.
Accounts Receivable Clerk
Mobobeat Media Group
04.2019 - 04.2020
- Contacting clients for payment, for overdue invoices.
- Reaching out to clients to identify and resolve any payment issues.
Call Center Customer Service Specialist
Hello Group
01.2017 - 01.2018
- Followed company policies and scripts to meet call-time and quality standards, enhancing customer satisfaction.
- Established client rapport while processing repair documentation and troubleshooting technical discrepancies, resulting in effective issue resolution.
- Handled up to 100 incoming calls daily in a fast-paced global call center, ensuring timely support for customer needs.
Education
Bachelor of Engineering -
Agnel Institute of Technology And Design
Goa, India12-2016
Skills
- Accounts receivable management
- Billing oversight
- Accounts reconciliation
- Payment processing
- Credit evaluation
- Transaction auditing
- Customer account management
- Dispute resolution
- Conflict resolution
- Adaptability
Timeline
Senior Accounts Receivable Specialist
Frontline Managed Services
09.2025 - Current
Accounts Receivable Specialist
Frontline Managed Services
01.2022 - 08.2025
Accounts Receivable Specialist
Mobobeat Media Group
04.2020 - 11.2021
Accounts Receivable Clerk
Mobobeat Media Group
04.2019 - 04.2020
Call Center Customer Service Specialist
Hello Group
01.2017 - 01.2018
Bachelor of Engineering -
Agnel Institute of Technology And Design