Evendra Kumar Meena
Summary
Friendly and reliable customer service professional with experience working with the public in busy environments. Currently working as a Sales/Customer Support Manager in India, with strong people-handling and communication skills. Fluent in English and confident in dealing with customers, handling requests, and supporting team members during busy shifts. Also have hands-on experience helping with catering services at family weddings and events. Motivated to work in the hospitality industry in the UK and looking for a long-term opportunity in a restaurant where I can contribute to good service and a positive customer experience.
Overview
4
4
years of professional experience
Work History
Sales / Customer Support Manager
AWPL
2022.05 - Current
- Regularly interacted with customers and handled their queries professionally.
- Resolved complaints and ensured a positive customer experience.
- Worked in a high-pressure environment while managing multiple requests.
- Coordinated with team members to ensure smooth daily operations.
- Maintained a polite and helpful approach with all customers.
Catering Support
- Assisted with food service during family weddings and catering events.
- Helped with set-up, serving guests, and basic clean-up.
- Worked as part of a team to ensure smooth service during busy functions.
- Maintained cleanliness and supported kitchen staff when required.
Education
Master of Arts - Economics
University of Rajasthan
IndiaBachelor of Technology - Computer Science
University of Rajasthan
IndiaDiploma - Post Graduate Diploma in Computer Applications
University of Rajasthan
IndiaSkills
- Customer service
- Guest interaction
- Basic catering
- Event service support
- Handling complaints
- Working in fast-paced environments
- Teamwork
- Supporting colleagues
- Time management
- Cleanliness
- Basic hygiene awareness
- Quick learner
- Positive attitude
- Customer query resolution
- Complaint management
- Client communication
- High-pressure environment
Additional Information
Open to long-term employment opportunities and visa sponsorship, if eligible.
Availability
Available for full-time work, including evenings, weekends, and holidays.
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Sales / Customer Support Manager
AWPL
2022.05 - Current
Catering Support
Master of Arts - Economics
University of Rajasthan
Bachelor of Technology - Computer Science
University of Rajasthan
Diploma - Post Graduate Diploma in Computer Applications
University of Rajasthan