Evie Dolhay
Fort Wayne
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
HoneyBaked Ham Company
Fort Wayne, IN
08.2019 - Current
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Redeemed coupons to discount purchases.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Maintained accurate records of customer transactions for reporting purposes.
- Utilized various software applications to process customer orders.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
High School Diploma -
Homestead Senior High School
Fort Wayne, IN06.2022
Skills
- Customer Inquiries
- Customer Transactions
- Answering Customer Questions
Timeline
Customer Service Cashier
HoneyBaked Ham Company
08.2019 - Current
High School Diploma -
Homestead Senior High School