Evie Dolhay

HoneyBaked Ham Company

08.2019 - Current

Met customer service goals and exceeded customer expectations.
Processed customer orders and accurately handled payment transactions.
Developed and managed relationships with customers to increase customer loyalty.
Maintained customer satisfaction with quick and professional handling of product returns.
Answered product questions using knowledge of sales and store promotions.
Utilized POS system to handle customer cash and credit card transactions.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Redeemed coupons to discount purchases.
Maintained awareness of surroundings and secured cash to minimize loss potential.
Maintained accurate records of customer transactions for reporting purposes.
Utilized various software applications to process customer orders.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.