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Associate Principal Engineer

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I am looking for the right opportunity to show the right employer how much of an asset I can be.

I am attentive to detail and determined to get work done in essential time. An achiever, goal orientated individual in continuous process to help improve good Company service. The above coupled with my work experience in managing Inbound and Outbound Call Centre quality standards in a Business Service Centre environment since the year 2009 to date as well as my educational background make me a key asset to any customer service orientated organization I may join.

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Resourceful sales with several years of experience working independently and collaboratively with team to foster client relationships and drive sales. Identifies decision-makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategize and improve sales approaches.

At Taco Bell, I spearheaded initiatives that surged customer satisfaction scores by overhauling service protocols, leveraging my expertise in operations management and team leadership. My strategic planning and cross-functional teamwork led to innovative solutions, significantly enhancing productivity and brand recognition. I excel in fostering employee development and driving business growth through effective negotiation and problem-solving.

Ezaz Ahmed

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Manager

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