Ezhilan P
Chennai,Tamil Nadu
Summary
Dynamic Field Engineer with over 5 years of experience at Reliance Projects & Property Management Services, specializing in network troubleshooting and configuration. Demonstrated track record of improving network performance through proactive analysis and strategic planning. Possess CCNA certification and strong problem-solving skills, along with effective communication abilities to ensure operational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
BH Field Engineer
Reliance Projects and Property Management Services Ltd.
07.2020 - Current
- Weekly Backhaul KPI Monitoring: Conducted in-depth analysis of Backhaul (BH) KPI reports weekly and resolved anomalies to ensure optimal network performance and minimal downtime.
- Network Change Management: Prepared Method of Procedure (MOP) documents for network changes, upgrades, and maintenance activities, ensuring smooth implementation and rollback plans.
- Outage Management: Actively monitored network outages, coordinated restoration efforts, and provided support for timely fault resolution in coordination with NOC and field teams.
- Router & Topology Configuration: Integrated LTE cell site routers using Ring and Star topologies, and configured enterprise routers including Cisco ASR series, Juniper ACX2200, and Airspan UBR models (IB440, IB460, C5X).
- Incident & Fault Management: Proficient in Incident Management Systems (IMS) and HP Service Manager for ticket creation, escalation, and progress tracking.
- Bandwidth & Infrastructure Support: Delivered support for bandwidth augmentation, ring split, and media conversion tasks, enhancing transport capacity and redundancy.
- Hardware Troubleshooting & RMA Processing: Diagnosed hardware failures, performed basic repairs or recovery actions, and initiated RMA (Return Material Authorization) for faulty components.
- Switch Configuration & Troubleshooting: Worked extensively on L2 switches from Cisco, Juniper, RAD, TechRoute, and RaiseCom, configuring VLANs, STP, and port security to ensure network segmentation and loop prevention.
- IP/MPLS Network Design: Involved in network planning and design for both Access and Aggregation ring architectures, ensuring scalable and resilient topology.
- Router Protocol Support & Troubleshooting: Configured and troubleshot key elements like GTP Losses, Fiber Losses, S1 interface failures, Tx/Rx signal loss, and router issues using Putty and Xshell.
- Device Health & Monitoring: Performed periodic health checks and status reports for all network devices, contributing to predictive maintenance and early fault detection.
- Vendor & NOC Coordination: Collaborated with vendors and NOC for escalation and timely resolution of issues, maintaining SLAs and restoring service efficiently.
- Enterprise Link Configuration: Hands-on experience configuring and troubleshooting UBR antennas across Airspan IB440, IB460, C5X and HFCL devices for enterprise-grade connectivity.
Secretary in Admin Dept. & System Admin
Santosh Deemed to be University
07.2019 - 10.2019
- Liaising with the Chairman to plan meetings.
- Receiving a day’s agenda and planning committee/board meetings.
- Keeping up-to-date on daily happening in the management.
- Keeping a record of the organization's activities & Acting as custodian of the organization's original governing documents.
DTS Lead
Reliance Infocomm Ltd
05.2018 - 04.2019
- Daily KPI Monitoring & Optimization: Analyzed and maintained RF KPIs below threshold levels, including Call Drop Rate (CDR), Voice/Data Retainability (VDR), Mute Call Rate (MCR), Handover Success Rate (HOSR), Session Setup Success Rate (SSSR), and CQI, PRB Utilization metrics on an hourly basis to ensure seamless user experience.
- Network Performance Analytics: Conducted deep analysis of IP throughput, SINR, and PRB utilization trends to identify congestion, traffic spikes, and quality degradation. Implemented proactive measures for traffic/load balancing and throughput improvement.
- Indoor & Metro Solutions: Planned and implemented indoor coverage solutions for high-footfall corporate and public venues. Designed RF coverage improvements for metro rail systems—both elevated and underground sections.
- Regulatory Audits & Compliance: Represented the operator in TRAI's QoS, EMF, and Benchmarking Drive Audits in coordination with DOT/TRAI officials, ensuring compliance with regulatory standards.
- RF Parameter & Tool Expertise: Hands-on experience in analyzing RF parameters such as PCI, RSRP, RSRQ, SINR, RSSI using tools including X-CAL, HPSM, JCP, Google Earth, MapInfo, LSMR, and Net Velocity.
- Operational Support & Troubleshooting: Assisted O&M teams with hardware troubleshooting, console support, script uploads, and restoring faulty sites to operational status.
- Field Coordination & EMF Compliance: Collaborated with RE/SST/Construction teams to validate structural stability and secure EMF clearance during site surveys and rollouts.
SITE ENGINEER
Kanthi Innoskils Advanced Technology Pvt. Ltd
11.2017 - 04.2018
- Receive materials, check for damaged and items missing, move the materials from ground level to tower level and install the antennas in its corresponding poles and in exact azimuth as instructed by the JC RF team.
- Connect Power and Jumper cables with Antenna and RRH & root them to the ODC at the ground level.
- Connect CPRI cables to the RRH and root the cables from top to bottom in an orderly manner in the cable tray.
- Install the Du device in the ODC and connect the CPRI cables from the RRH.
- Labelling the devices and cables in both ODC and tower level.
- To ensure that ATP 11A is accepted by the RF Engineer on the same day.
Education
B. Tech - Electronics & Communication Engr.
Dr. M.G.R Educational And Research Institute University
Chennai, India01-2017
HSC -
Hussain Memorial Mat. Hr. Sec. School
Chennai, India01-2013
SSLC -
Hussain Memorial Mat. Hr. Sec. School
Chennai, India01-2011
Skills
- Router configuration
- Switch configuration
- Bandwidth augmentation
- Remote diagnostics
- Network configuration
- Method of procedure
- Bandwidth management
- Link budget analysis
- Microwave radio systems
- IP networking
Certification
CCNA 200-301
Languages
Tamil
English
Telugu
Tools Used
- Putty & Xshell for Router Configuration & Troubleshooting.
- JCP (Jio Coverage Portal) for proactive network management & planning RF activities and HPE Service Manager for resolving Customer Complaints.
- Site Forge for On-Air & upcoming sites information, & JIO SNP (Smart Network Performance) for analyzing all RF KPI’s.
- LSMR for current status of an on-air site, & MapInfo (Google earth) for planning new sites & planning optimization for coverage improvement.
- XCAP for analyzing the drive test route driven by XCAL Android App & Net Velocity Android app for coverage check in any location.
- MS Office.
Current City
Chennai
Personal Information
- Father's Name: Paridhi R
- Date of Birth: 09/14/95
Timeline
BH Field Engineer
Reliance Projects and Property Management Services Ltd.
07.2020 - Current
Secretary in Admin Dept. & System Admin
Santosh Deemed to be University
07.2019 - 10.2019
DTS Lead
Reliance Infocomm Ltd
05.2018 - 04.2019
SITE ENGINEER
Kanthi Innoskils Advanced Technology Pvt. Ltd
11.2017 - 04.2018
B. Tech - Electronics & Communication Engr.
Dr. M.G.R Educational And Research Institute University
HSC -
Hussain Memorial Mat. Hr. Sec. School
SSLC -
Hussain Memorial Mat. Hr. Sec. School
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