D. Usha
Assistant Manager - Medical Coding
Chennai
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
4007
4007
years of post-secondary education
Work History
Assistant Manager
Medvance health
03.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Assistant Manager
Athenahealth
06.2022 - 03.2023
- Ensured adherence to organizational policies regarding patient privacy and confidentiality while handling sensitive medical information during the coding process.
- Conducted internal audits of coded records to identify potential compliance issues or areas requiring additional training for coders.
- Maximized revenue recovery through effective management of denials related to incorrect or incomplete medical codes; collaborated with billing department to resolve issues promptly.
- Streamlined workflow processes by identifying areas of improvement and implementing necessary changes.
Coding Supervisor
AGS Health
07.2018 - 06.2022
- Led the successful transition from ICD-9-CM to ICD-10-CM/PCS code sets within the organization, ensuring timely implementation and minimal disruption in workflow processes.
- Monitored coder productivity to ensure timely completion of assignments while maintaining high-quality standards.
- Increased efficiency within the department by delegating tasks strategically based on coder expertise and workload capacity.
- Generated reports to identify coding trends and discrepancies.
Team Lead
Omega Healthcare Management Services.
04.2010 - 07.2018
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Coder
Omega Healthcare Management Services.
06.2009 - 03.2010
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Maintained a high level of productivity while consistently meeting deadlines for claim submissions.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Ensured compliance with industry regulations and guidelines by staying up-to-date on the latest coding changes.
Medical Representative
Cipla Pharmaceuticals
04.2007 - 05.2009
- Managing the day-to-day function to maintain TAT and Quality as per SLA
- Co-ordinating with client & CSE on regular basis
- Implementing policies, procedures and systems for proper coding and quality assurance
- Determines staff level by capacity planning
- Prepares and submits reports to management monthly and upon request
- Ensures adherence to objectives, operating policies and procedures, and strategic action plans for achieving goals
- Motivation by addressing clear expectations, communicates specific performance feedback to the team and thorough performance reviews using internal measurement/monitoring standards
Education
B. Pharmacy -
Annai Veilankanni Pharmacy College
Chennai, IndiaHigher Secondary - undefined
St.Theresa Girls higher secondary school
S.S.L.C -
Government Girls Higher Secondary School
Skills
- Medical Coding
- ICD-9 to ICD-10 Transition
- Project Transition Management
- Anatomy, Physiology & Pharmacology
- Advanced Medical Terminology
- Problem-solving
- Employee performance evaluations
- Project management abilities
- Analytical Skills
- Leadership
Qualification Summary
15 years, 11 years
Degree
B. Pharm
Personal Information
- Date of Birth: 09/08/85
- Marital Status: Married
Roles And Responsibilities
- Managing the day-to-day function to maintain TAT and Quality as per SLA
- Co-ordinating with client & CSE on regular basis
- Implementing policies, procedures and systems for proper coding and quality assurance
- Determines staff level by capacity planning
- Prepares and submits reports to management monthly and upon request
- Ensures adherence to objectives, operating policies and procedures, and strategic action plans for achieving goals
- Motivation by addressing clear expectations, communicates specific performance feedback to the team and thorough performance reviews using internal measurement/monitoring standards
Timeline
Assistant Manager
Medvance health
03.2024 - Current
Assistant Manager
Athenahealth
06.2022 - 03.2023
Coding Supervisor
AGS Health
07.2018 - 06.2022
Team Lead
Omega Healthcare Management Services.
04.2010 - 07.2018
Coder
Omega Healthcare Management Services.
06.2009 - 03.2010
Medical Representative
Cipla Pharmaceuticals
04.2007 - 05.2009
Higher Secondary - undefined
St.Theresa Girls higher secondary school
B. Pharmacy -
Annai Veilankanni Pharmacy College
S.S.L.C -
Government Girls Higher Secondary School
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