Ezhilarasi Viswanathan
Chennai
Summary
Enterprise Services Release and Scrum Manager experienced in the over all Release Process, Scrum and Change Implementation using Agile Methodology.
Well-versed in building positive relationships with customers and other stakeholders having over all 7 years and 7 Months IT Experience.
Overview
8
8
years of professional experience
Work History
Release Manager
Cognizant Technology Solutions
02.2019 - Current
- Charing daily project meetings using Agile methodologies and Scrum formats.
- Preparing release management lifecycles according to internal business goals and ongoing development realities.
- Updating customers and senior leaders on progress and roadblocks.
- Collaborating with project developers, quality assurance team members and business analysts.
- Responded to emergent issues in production releases to quickly iterate and remediate weaknesses in subsequent releases.
- Coordinated scheduled releases and updates including Runbook and PTO.
- Managing release validation through development, testing and production phases.
- Ensures teams follow the organization's established policies and procedures.
- Handling the Retrospective calls after each release to ensure the quality in deliverables.
- Planning the release plan document with all the dependent and backend teams effectively.
- Co-ordinating the Release Readiness and GO-NO-GO decision calls with all the respective stakeholders for all the calendar planned releases.
- Partner with Technical project managers, application development and testing teams to plan, execute, and deliver change initiatives into production ensuring risk control and production stability.
- Working on the build issues and giving the sonar exceptions with L1 level.
- Handling the Retrospective calls after each release to ensure the quality in deliverables.
- Planning an impact analysis call with QA and wider Development teams to analysis the risk for the respective release.
- Provides the release progress reports to Management.
Change Manager
Cognizant Technology Solutions
10.2015 - 01.2019
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
- Led teams of analysts to evaluate, plan and execute projects.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Conducted post-implementation reviews to assess the decisions and performance related to the change request.
- Using the diverse knowledge base, skills, and expertise of each CAB member to provide a unique perspective before a decision is finalized.
- Leading the change management activities within a structured process framework.
- Designing the strategic approach to managing change and support operations that fall within the domain of change management
Education
Bachelor of Engineering - Computer Science Engineering
University College of Engineering
Tindivanam2014
Skills
- Technical Skills:
- Service Now/Cherwell Ticketing Tool
- Akamai/F5 Load Balancer
- JIRA, Confluence – Atlassian Application
- Git/Stash – Source Code Management Tool
- Jenkins, Mavens, Source Tree
- SonarQube– Code Quality checking Tool
- Splunk – Logging/Audit Tool
- AWS console
- Agile Methodology
- Client Requirements and Providing Feedback and Team Engagement
- Lead Teams
- Personal Skills:
- Public Speaking Emotional Intelligence Decision Making
- Teamwork Presentation Hosting
- Management Multi-Tasking Problem Solving
- Teamwork and Positive Attitude
- Work Planning and Prioritization
- Customer Satisfaction and Oversee Vendors
Singing, Listening to Music, Reading Books
I'm quite passionate about music from the child hood. I used to sing in my school prayers and competition, then I've learned carnatic music for 1 year. Music and signing is something a part of me and I'm looking forward to start my learning journey again.
Books are my friend, reading books for me is experiencing the whole story without even begin a part of it. Each Book Is An Experience.
Languages
English
Upper intermediate (B2)
Tamil
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Release Manager
Cognizant Technology Solutions
02.2019 - Current
Change Manager
Cognizant Technology Solutions
10.2015 - 01.2019
Bachelor of Engineering - Computer Science Engineering
University College of Engineering
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