Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Senior Manager
Tata Communications Ltd
Mumbai
09.2012 - Current
Program manage the SIP Plan designing, define project plan with start & end date for SIP Plan design along with identifying stakeholder / decision maker involved, Sales readiness includes inputs from cross functional teams, Sign off with Global Work councils & legal team, feasibility check and timely release of SIP plan
Measure Sales effectiveness and in depth analysis across Company which includes Y-o-Y Sales Performance trend, Payout analysis, Pay ratio trend, Productivity trend, AOP Growth% for Business wise/Segment wise/RTM wise
Recommendation to Global management committee (GMC includes Global Sales Head, CFO & CHRO) based on Company Strategy, current challenges in SIP, deep insight analytics / feedback from Sales Head, propose different models with Pros & Cons for effective decision making and conduct training for Sales community across globe
End to End program management of Quota relief process and SPIF (Supplementary Incentive
Utilized data-driven insights to make informed decisions that resulted in higher returns on investments
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Projects Undertaken & Achievements:
Launch SIP Plan training modules across globe which involves working with external vendor, L&D team, Supply Chain team and HR
Industry benchmark of SIP Plan, worked with Deloitte team to benchmarked Tata SIP plan V/s other Global Telecom Companies
Launch of Sales incentive desk portal which enable/ease Sales team to create SIP related queries and resolve their grievances within stipulated time period
Project MBO (Manage by Objective), created new workflow with Callidus team (external vendor) for seller on MBO SIP component which includes designing of MBO form, Email Notifications, UAT testing, etc.
Awards:
Received Topmost Award “Reimagine Summit Award” in FY21, FY22 and FY23. This is special recognition awarded to Top Performers by Leadership team of Tata communication
Multiple awards in category of “Whatever it takes”, “Blue Ribbon” and “Extra Miles” Award for SIP designing and Analytics.
Improved team performance by providing comprehensive training and fostering a collaborative work environment
Mentored junior staff members for skill development and career progression within the organization
Manager
Gitanjali Gems Ltd.
Mumbai
09.2010 - 09.2012
To Understand & prepare the Corporate Business Presentations for Top Management (Group President) of International & Brand division
To prepare and analyze the Sales Performance report, compare the Targeted v/s Actual Trends & Variances for B2B & B2C business for International operations
Preparations of Quarterly Competitor Reports and analyze the Key performance indicator trends for National and International Gems & Jewelry sector
Monthly MIS report analysis category wise for B2B and B2C businesses of international division
Understand and analyses the International Market wise Pricing for Gems & Jewelry Brands –National & International of Gitanjali Group (National brands – Gili, Nakshatra, D’damas, Asmi, Sangini etc. and International brands–Samuels, StefanHafner, Poratti, etc.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members
Deputy Manager
Reliance Communication Ltd.
Mumbai
07.2007 - 09.2010
Preparation & Analysis of Financial Business Review Presentation for Top Management (CFO) of Wireless Business
Industry benchmarking and Performance Tracker for Competitors
Prepare and detailed Analysis of Quarterly Published Telecom reports by Competitors
Cost Analysis - Budget V/s Actual Targets and Expenditures Variances
Prepare & Analyze Direct Operating Expense & Minutes of Usage (MOU) to review by Top Management of Wireless Business
Prepare monthly MIS report for Manpower Cost Analysis by coordinating with each Circle to help in decision making for Management people
Monitor Wireless Key Performance Indicator’s (KPI) Growth, Plan Vs Actual trends and Variances on weekly & monthly basis
Job requires regular interaction with Top Management and Circle in charge people
Projects Undertaken & Achievements: Project Green: Preparation of ‘HR Business Module’ – Detail & Structured format for HRA Cost and Strength in Wireless business to automate same in SAP system across India at Circle offices to strengthen Annual Operating Plan (AOP)
Initiate Competitor’s Key performance Indicators (KPI) Projection, MIS report at Circles as well as in Corporate office
Initiate Circle wise Monthly Performance Analysis Report for Wireless Business, reviewed by Management & Team.
Spearheaded critical projects from inception to completion, consistently meeting deadlines and exceeding expectations
Education
PGDBA-Finance, 1st class -
Thakur Institute of Management Studies & Research
Mumbai
04.2005 - 05.2007
M.Com, 1st class -
Mumbai University
Mumbai
01.2005 - 05.2007
Skills
Teamwork and Collaboration
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Employments
Tata Communications Ltd, Senior Manager, Strategy, Business Analysis & Operations, Sales Governance, Usage Based Services (UBS), 09/12, Present, 10 years 11 months, Program manage the SIP Plan designing, Measure Sales effectiveness and in depth analysis, Recommendation to Global management committee, End to End program management of Quota relief process and SPIF, Projects Undertaken & Achievements, Launch SIP Plan training modules across globe, Industry benchmark of SIP Plan, Launch of Sales incentive desk portal, Project MBO, Awards
Gitanjali Gems Ltd., Manager - Business Analysis, International Business, 09/10, 09/12, 2 years, To Understand & prepare the Corporate Business Presentations, To prepare and analyse the Sales Performance report, Preparations of Quarterly Competitor Reports, Monthly MIS report analysis, Understand and analyse the International Market wise Pricing, Projects Undertaken & Achievement, Project under taken on E-commerce, Set up of Costing and Pricing Processes, Setting up of KRA's with the help of HR
Reliance Communication Ltd., Deputy Manager - Business Planning & Management Reporting, 06/07, 09/10, 3 years 3 months, Preparation & Analysis of Financial Business Review Presentation, Revenue Market Share Analysis & Customer Market Share Analysis, Industry benchmarking and Performance Tracker, Cost Analysis, Prepare & Analyse the Direct Operating Expense & Minutes of Usage, Prepare monthly MIS report, Monitor Wireless Key Performance Indicator's, Project Undertaken & Achievements, Project Green, Initiate the Competitor's Key performance Indicators, Initiate Circle wise Monthly Performance Analysis Report
Employment Profile
14+ years, Telecom, Business Analysis, Strategy & Business Planning, Business Operations, SIP Designing, Sales Governance, Financial Business Analysis, Sales Analysis- Actual v/s Targeted, Cost Variance & Trend Analysis, SIP Designing, Management Presentations, Industry Benchmarking, Competitors Analysis, MIS Analysis, Process building, Team Initiator, Keen to work for a new challenge