Monisha Selvaraj
Sr. Analyst ( Document Controller)
Dubai
Summary
Sr. Analyst (Document Controller) with expertise in mortgage document review, EDMS record control, and quality control for Social Security retirement and closing files. Verifies accuracy across Closing Disclosures, Loan Estimates, and 1003s, corrects discrepancies, and maintains compliant document records for audit readiness. Partners with clients and internal teams to resolve issues and keep files accessible, complete, and reliable.
Overview
8
8
years of professional experience
Work History
Sr. Analyst ( Document Controller)
Moder Private Limited ( Archwell Company)
10.2021 - 05.2026
- Oversees, organizes, and guarantees accuracy, accessibility, and compliance of organizational documents across projects or departments.
- Conducted comprehensive reviews and cross-checks of mortgage-related documents, including social security retirement award letters, closing disclosures, loan estimates, and 1003 forms, ensuring compliance and accuracy.
- Ensured organization and accessibility of mortgage documents by uploading verified files into EDMS. Continuously monitored and upheld data integrity, implementing corrections as needed for reliable information. Managed mortgage document records through systematic uploads to maintain a comprehensive database.
- conduct comprehensive review and cross-check of mortgage-related documents including social security retirement award letter, closing disclosure, loan estimate, and 1003.
- Validate correctness, comprehensiveness, and conformity with established standards for Social Security retirement letter documents.
- Resolved inconsistencies identified in documents during review, ensuring adherence to quality standards. Documented review processes meticulously, tracking all changes for compliance purposes. Conducted comprehensive evaluations to uphold required documentation standards throughout review process.
- Elevating proficiency with document verification tools including EDMS to optimize verification workflow.
- Engaged with clients, internal team members, and stakeholders to resolve discrepancies and deliver updates, facilitating a seamless document verification process.
- 4 years, 7 months (October 6, 2021 - May 18, 2026)
Sr. Customer Service Executive / Admission Counselor
Founding Years Learning Solution PVT Limited (KLAY)
04.2019 - 09.2020
- developed promotional strategies to increase brand awareness through social media management and targeted activities
- fulfilling monthly target admissions for allocated centers at Klay.
- achieved monthly target admissions for allocated centers at Klay
- 1 year and 4 months (April 24th, 2019 - September 4th, 2020)
Admission Counselor
Wings
10.2018 - 04.2019
- Responded to client enquiries via email and telephone, addressing issues directly or escalating to management when necessary.
- 6 months(1st October 2018 - 5th April 2019)
- Guided prospective students through admissions processes, ensuring clarity and accessibility of information.
- Developed personalized outreach strategies to enhance student engagement and increase enrollment rates.
- Evaluated applications thoroughly, providing detailed assessments to support admissions decisions.
Education
Bachelor of Science - Computer Science
East Point College of Management
Bengaluru, India 04.2001 -
Skills
Document control
Quality control
Records management
Data integrity
Compliance review
Audit trail documentation
Document indexing
Effective communication
Plan and Organize
Adaptability and flexibility
Leadership and management
Professionalism and work ethic
Training coordination
Admissions pipeline management
Timeline
Sr. Analyst ( Document Controller)
Moder Private Limited ( Archwell Company)
10.2021 - 05.2026
Sr. Customer Service Executive / Admission Counselor
Founding Years Learning Solution PVT Limited (KLAY)
04.2019 - 09.2020
Admission Counselor
Wings
10.2018 - 04.2019
Bachelor of Science - Computer Science
East Point College of Management
04.2001 -