Sukanyaa Padmanabhan

Project/ Schedule Management

• Identify and plan end-end activities required to meet project acceptance criteria.
• Plan and manage multiple small/ medium size projects/ modules as defined.
• Identify risks and mitigation strategies and implement same to manage simple small or medium size projects/ modules.
• Anticipate items that cause schedule delays schedule dependencies and manage them following proper risk management plan.
• Estimate work plan and track activities closely and report progress on regular basis.

Data Visualization with Power BI:

• Utilized data visualization techniques from Power BI training to enhance reporting efficiency and clarity for stakeholders. This resulted in 20% increase in actionable insights.

Agile Coaching and Practices:

• Managed team capacity and velocity proactively before planning with Product Owner.
• Conducting scrum ceremonies (Daily stand-up, grooming, iteration planning, retrospection) was part of responsibilities.

Stakeholder Engagement:

• Collaborated cross-functionally with engineering groups, fostering teamwork and information sharing.
• Setting up calendar invites and conducting sprint reviews and planning ceremonies were essential.

Risk Management and Reporting:

• Proactively identify any dependencies that might impact project KPIs facilitate agreement with dependency owners and closely track them on plan.
• Identify and closely track risks in project and follow escalation path.
• Document risks and issues in project communicate them to all relevant stakeholders and closely track impact.
• Actively led GDPR audits for project and made significant contribution to percentage of compliance improvement

• Project Planning:
  • Plan project scope and objectives, involving relevant internal stakeholders and ensuring technical feasibility.
  • Additionally, involved in estimating project effort and costing for new requirements in USS area.
  Execution and Coordination:
  • Coordinating internal resources and third-party vendors ensuring flawless project execution.
  • Managing changes to scope, schedule, and costs using verification techniques.
  Oracle Database Migration and Application Migration:
  • Successfully headed completion of Oracle Migration from DB 12C to 19C demonstrating expertise in database management.
  • Migrating applications to AWS and Azure AD.
  • Headed migration for Four Applications and completed them without any escalations or issues.
  JIRA Dashboard Management:
  • Handling JIRA dashboards for defects and new requirements helped streamline project tracking.
  • Responsible for Sprint planning and delivery.
  Knowledge Management (KM)
  • Establish KM plan and platform that can be leveraged by new joiners to project.
  • Establish platform to enable knowledge sharing among project team members.
  • Ensure learnings from project are contributed to KM repository.
  • Ensure that organization level KM Platforms (platform and content) is enabled for consumption by project.
  Compliance
  • Actively participated in GDPR compliance audit, ensuring all data processing activities met regulatory standards.
  • Contributed to identifying gaps, recommending corrective actions, and verifying implementation of compliance measures.
  • Increased awareness among team members about importance of GDPR compliance, leading to better data protection practices.
  • Made significant improvements in data handling and processing procedures, enhancing overall data governance, which contributed to great increase in GDPR score from 75% to 94%.

• Project: BT- GST - PMF & PPSR MDM
• Process Improvements and SLA Compliance:
• Directed the Production support team to implement process improvements, resulting in a 90% increase in SLA compliance
• Led to a significant reduction in customer escalations by 40%
• Oracle Database Migration and Application Migration:
• Successfully headed the completion of the Oracle Migration from DB 12C to 19C demonstrating expertise in database management
• Headed the migration for Four Applications and completed them without any escalations or issues
• Collaboration and Root Cause Analysis:
• Worked closely with cross-functional teams to resolve critical issues
• Identified root causes of recurring problems and recommended solutions contributing to system reliability
• Optimizing Performance:
• Recommended scheduling enhancement for necessary upgrades and patches
• Reduced processing time through job schedule analysis
• Code Development and Documentation:
• Authoring code fixes and enhancements for future releases.

• As a team lead of the Sales Tool application:
• Refine new change requests raised by the customer
• Attend CFT calls to understand and raise concerns on the impact in the application due to the new change
• Technical Leadership: Led a team of junior associates in developing and implementing a new software solution, resulting in a 30% increase in system efficiency.
• Innovation and Development: Designed and developed a critical application feature that improved user experience and increased customer satisfaction by 25%.
• Problem Solving: Successfully resolved complex technical issues, reducing system downtime by 40% and improving overall system reliability.
• Process Improvement: Implemented automation scripts that reduced manual testing time by 50%, leading to faster release cycles.
• Mentorship: Mentored junior team members, enhancing their technical skills and contributing to a more knowledgeable and capable team.
• Client Engagement: Worked closely with clients to understand their technical needs and provided tailored solutions, resulting in a 20% increase in client retention

• 1. Successful Data Migration:
  o Migrated over 1 million records from legacy systems to new databases with zero data loss and 99.9% accuracy.
  o Reduced data migration time by 30% through the implementation of automated tools and processes.
  2. Project Management:
  o Led a team of 10 in the successful migration of a data center, resulting in a 20% increase in system performance and a 15% reduction in operational costs.
  o Developed and executed a comprehensive migration plan that minimized downtime and ensured seamless transition for end-users.
  3. Technical Expertise:
  o Designed and implemented custom ETL (Extract, Transform, Load) processes to migrate complex datasets, improving data accuracy by 40%.
  o Utilized programming languages such as Java, SQL, and Python to develop migration scripts and tools1.
  4. Stakeholder Collaboration:
  o Collaborated with cross-functional teams to identify and resolve migration-related issues, ensuring project milestones were met on time and within budget.
  o Provided training and support to end-user’s post-migration, resulting in a 95% satisfaction rate.
  5. Documentation and Compliance:
  o Created detailed documentation of migration processes, including user manuals and technical guides, to support future projects.
  o Ensured compliance with industry regulations and standards throughout the migration process.

As a, (with a team size of 6) of One View Business Analyst (In-Life) I was responsible for the following:

• Refine the In-life requirements regarding the impact, benefit and new processes/changes needs to be put in for the change
• Co-ordinate with designers, developers and ASG to deliver the change as required and on time
• Monitoring the change right from the requirement phase to delivery
• Working for seed data maintenance to help the site/admin team and business to update/create new profiles as per the demand
• Quality of CR analysis and Solution summary - Assignment ownership and effective initiation of CR
• Follow effective communication with customer with up-to-date information and guide them through the
• CR development process
• Managing the In-life team as and when needed avoiding any escalation, representing on the calls, supporting the development team/E2E team etc
• In-life OCR delivery process - Internal Application/CR/Query Demos
• Documenting the critical OCRs worked on, and helpful for the other team members to get the better visibility of typical requirements.