Pompi Saikia
Mumbai
Summary
Accomplished 15 plus years of professional with expertise in international business development, strategic sales and marketing, and leadership and team management. Demonstrated success in driving market penetration strategies to expand global reach and customer base. Skilled in hospital administration and financial management, with a proven ability to align operational goals with organisational objectives. Committed to leveraging strategic insights and leadership capabilities to foster sustainable growth and innovation.
Overview
17
17
years of professional experience
Work History
Healthcare Administrator
Health administration
05.2022 - Current
- Led effective recruitment processes and implemented robust training programs, ensuring the highest standards of healthcare delivery
- Drove seamless end-to-end patient care by strategically managing Patient flow and delivering exceptional in and emergency care duties
- Championed the implementation of NABH and JCI protocols and policies, ensuring compliance with international standards
- Proactively followed up with insurance, stakeholders and develop business plans, financial models and other strategic decisions and documents to support client initiatives
- Successfully consolidated patient feedback, addressing concerns across internal and external departments, resulting in improved overall patient satisfaction
- Stay updated with current trends, monitoring organization performance
- Played a pivotal role in the successful coordination and execution of the government cochlear implant program (RBSK), showcasing strong organizational and program management skills
- Enhanced international patient flow to strengthen global reach of healthcare facility
- Streamlined procurement processes to optimise monthly usage of healthcare supplies, improving patient care outcomes
Manager - Healthcare Administrator
Kokilaben Dhirubhai Ambani Hospital
01.2012 - 03.2022
- Led effective recruitment processes and implemented robust training programs, ensuring the highest standards of healthcare delivery
- Drove seamless end-to-end patient care by strategically managing Patient flow and delivering exceptional in and emergency care duties
- Championed the implementation of NABH and JCI protocols and policies, ensuring compliance with international standards
- Proactively followed up with insurance, stakeholders and develop business plans, financial models and other strategic decisions and documents to support client initiatives
- Successfully consolidated patient feedback, addressing concerns across internal and external departments, resulting in improved overall patient satisfaction
- Stay updated with current trends, monitoring organization performance
- Played a pivotal role in the successful coordination and execution of the government cochlear implant program (RBSK), showcasing strong organizational and program management skills
- Managed and expanded the international patient flow, contributing to the growth of the healthcare facility's global presence
- Demonstrated excellence in procurement management by optimizing monthly consumption of healthcare items and making strategic decisions for the purchase of new items, significantly enhancing patient care
- Turned corporate mandates into actionable directives for mid- and low-level staff.
Clinical Instructor & Health Administrator
Indian Army
09.2008 - 12.2011
- Established and executed a patient support program and conducted classes within the stringent protocols and policies of the Indian Army
- Impactful information campaigns on critical health issues such as T.B, Diabetes, HIV, adolescent health monitoring, and comprehensive care for girl children
- Demonstrated commitment to healthcare administration and contributed significantly to fostering health awareness within the military community
- Oversee and supervise clinical practice sessions, ensuring adherence to military healthcare standards and protocols
- Develop and implement comprehensive training programs for medical personnel, ensuring they are equipped with the necessary skills and knowledge for military healthcare duties
- Manage and administer health services within the military unit, including the planning and organization of medical facilities, resources, and personnel
- Develop and implement emergency response plans for medical situations, coordinating with other military units and external healthcare providers to ensure a prompt and effective response to emergencies
- Collaborate with civilian healthcare providers and local healthcare facilities to ensure seamless healthcare support, especially in cases requiring external medical assistance
Education
Graduation - Health Administration
Tata Institute of social Science ( MUMBAI)
MumbaiCertificate of Higher Education - Artificial health intelligence
Stanford university
California2024
Diploma of Higher Education - Health Law & Ethics
National Law school of India University
Bengaluru, KA2024
Certificate of Higher Education - Lean six sigma
AIGPE
Pune2019
B. Sc. - Nsg( healthcare)
SNDT Women University
Mumbai2008
Skills
- Healthcare & General Administration
- Strategic Planning
- SOP & Policy Formulation
- Medical Programs
- Patient Care Optimization
- Regulatory Compliance
- Clinical Operations Excellence
- Staff Training & Development
- Patient Safety
- Cost Optimization Strategies
- Process Improvement
- Stakeholder Collaboration
- People & Workforce Management
- Procurement Management
- Led cross-functional teams to deliver high-quality project outcomes
Accomplishments
- Led effective recruitment processes and implemented robust training programs.
- Drove seamless end-to-end patient care by strategically managing patient flow.
- Championed the implementation of NABH and JCI protocols and policies.
- Proactively followed up with insurance and stakeholders.
Education
other
Key Result Areas
- Comprehensive Assessments: Conducting in-depth assessments of planning, approach selection, continuous involvement, team building and sensitivity.
- Clinical Guidance: Providing expert guidance to healthcare teams on growth and development services.
- Planning and Coordination: Creating business plans for clients, coordinating with various departments and stakeholders.
- Management: Offering specialized advice on audit processes and records to ensure compliance with health standards.
- Education: Educating staff about new protocols and practices.
- Advanced Research and Data Analysis: Facilitating discussions on advanced care directives and statistical analysis.
- Healthcare Policy and Compliance: Staying abreast of healthcare policies and regulations.
- Quality Improvement Initiatives: Initiating and participating in quality improvement initiatives.
- Training and Education: Providing training and educational sessions for healthcare professionals.
Timeline
Healthcare Administrator
Health administration
05.2022 - Current
Manager - Healthcare Administrator
Kokilaben Dhirubhai Ambani Hospital
01.2012 - 03.2022
Clinical Instructor & Health Administrator
Indian Army
09.2008 - 12.2011
Graduation - Health Administration
Tata Institute of social Science ( MUMBAI)
Certificate of Higher Education - Artificial health intelligence
Stanford university
Diploma of Higher Education - Health Law & Ethics
National Law school of India University
Certificate of Higher Education - Lean six sigma
AIGPE
B. Sc. - Nsg( healthcare)
SNDT Women University
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