AMBALA SURYA PRATHAP

Domain: Automotive Technology

• Supported Kubernetes-based containerized applications running in cloud environments.
• Implemented production changes following RFC and CAB change management processes to ensure security and compliance.
• Actively participated in incident bridge calls (P1, P2, P3, P4) to troubleshoot and resolve production issues within defined SLAs.
• Provisioned and managed AWS infrastructure using Terraform, following Infrastructure as Code (IaC) best practices.
• Hands-on experience automating AWS infrastructure using Terraform modules with remote state management.
• Hands-on experience executing Terraform commands such as init, plan, apply, destroy, validate, and . fmt for infrastructure provisioning and management.
• Troubleshot deployment and infrastructure issues by analyzing application logs, system logs, and CI/CD pipeline logs.
• Performed root cause analysis and resolved deployment, infrastructure, and application-level issues to ensure high availability.
• Defined and managed S3 bucket policies to enforce HTTPS-only uploads, disable insecure transport, and ensure data-in-transit security.
• Performed regular backups of application and database data and securely stored them in Amazon S3 Buckets,ensuring data durability, retention, and recovery readiness.
• Gained Hands-on experience managing service account accounts across Dev, Stage and prod Env.
• Worked on AWS IAM policies and roles for user access management across multiple environments.
• Actively troubleshoots production deployments, upgrade activities, and incident troubleshooting collaborating closely with application and platform teams.

Integrated Eligibility Systems (IES)

Domain: Insurance

• Designed, supported, and maintained an internal web application used by the Department of Human Services to determine citizen eligibility for government benefit programs.
• Responsibilities included continuous Build, Test, Deploy and Release management for application, working to various environments.
• Provisioned and managed AWS infrastructure including EC2, S3, IAM, RDS and networking components to support application workloads by using Terraform.
• Implementated CI/CD pipelines, deployments, and environment stability across Development, QA, and Production environments.
• Designed and maintained Jenkins pipelines by integrating Git, Maven, Ansible, Docker, SonarQube, Nexus,Trivy and Kubernetes, enabling automated build, quality checks, artifact management, and deployments across environments.
• Performed continuous Build and Deployments to multiple environments like Dev, QA and Prod.
• Implemented Jenkins master-agent configurations, provisioning and maintaining build agents for parallel builds, optimized resource utilization, and reliable CI/CD pipeline execution.
• Experience on containerization tools like Docker.
• Experience working on Docker hub, creating Docker images and handling multiple images primarily for middleware installations and domain configuration.
• Troubleshot deployment failures across environments by analyzing CI/CD, application, and infrastructure logs.
• Experience on Automate the Build and deploy of all internal Java applications to all environments by using Jenkins, Docker and Kubernetes.
• Created S3 buckets and managing policies for S3 buckets. Utilized S3 for Storage and backup on AWS cloud.
• Actively troubleshoots production deployments, upgrade activities, and incident troubleshooting collaborating closely with application and platform teams.
• Performed root cause analysis and resolved deployment, infrastructure, and application-level issues to ensure high availability.

Domain: Retail / E-Commerce

• Managed cloud deployment and release activities for a large-scale retail ecommerce platform.
• Worked on deployments related to multiple microservices, including Orders, Payments, Cart, and User services.
• Monitored and managed API-based services to ensure smooth order processing and payment transactions.
• Enhanced build and deployment pipelines and resolved build, deployment, and runtime issues.
• Collaborated with development teams to troubleshoot API failures, deployment issues, and CI/CD pipeline incidents.
• Ensured stable and timely releases across environments with minimal downtime.
• Experience on Automate the Build and deploy of all internal Java applications to all environments by using Jenkins, Docker and Kubernetes.
• Built and managed modular Terraform code to fully automate AWS infrastructure provisioning, enabling repeatable, version-controlled, and scalable deployments across environments.
• Creating jobs using Jenkins. Manage installations of node, deployment configuration, and administration, backup. etc.
• Regularly performed Git operations such as clone, pull, add, commit, push, and fetch as part of daily dev development.