Fadwa Skalli
Doha
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Business Partner
Vinci Energies
Qatar
02.2024 - Current
- Lead and support the Employee Relations team in day-to-day operations
- Provide clear, practical guidance to managers and employees on HR policies and procedures.
- Act as a bridge between employees and leadership, promoting open communication and a positive work environment.
- Manage employee communications related to promotions, salary changes, and disciplinary actions with professionalism and clarity.
- Oversee core HR operations including time management, leave management, and onboarding/offboarding processes.
- Handle all aspects of medical, life and workmen-compensation insurance( policy renewal)
- Develop and implement comprehensive HR policies, procedures, and regulatory frameworks aligned with organizational goals.
- Drive initiatives that promote human rights and enhance employee well-being across the organization.
- Oversee labor relations matters, ensuring compliance with employment laws and effectively managing employee grievances and disputes.
- Partner with QHSE teams to align HR practices with the Group standards and compliance requirements.
- Drive organizational performance by optimizing structure, defining clear job description implementing training programs, and managing the annual performance appraisal cycle.
- Streamline cross-functional processes between HR and Finance, with a focus on efficient time and attendance management.
Operation Team Lead
Toyota Financial Services
Brussels
07.2021 - 05.2023
- Portfolio of 4000 retail clients/ 50 Wholesale Management
- Managing a team of 5 persons Planning daily team operations
- Managing team initiatives to facilitate teamwork (meetings etc)
- Handling general planning of holidays, absences, and Trainings
- Identifying team goals and monitor the progress alongside the yearly evaluation
- Training of all employees Including new hires and interns
- Customer relationship Resolving conflict and first mine customer and partner complaints
- Procedures Writing and updating the team' s operational procedures
- Compliance Coordinating with KPMG legal department to redefine compliance strategy and DPO role.
- IT Support Reporting bugs to the external IT support
- Participating to system' s testing before the launch of a new version
Personal Banking Advisor
AION Bank NATO branch
Brussels
04.2017 - 04.2020
- Portfolio of 1000 VVIP clients from military missions of NATO - Managing client bank accounts, including opening, and closing
- Resolving issues with banking services and accounts - Referring clients to inhouse financial experts, as needed
- Processing applications for credit cards, safe deposit boxes, and loan requests
- Resolving client queries and complaints Reporting suspicious transactions to the compliance department
- Performing administrative duties e. g. entering data into banking software
Insurance Officer
Alliance Bokiau
Brussels
05.2017 - 12.2017
- Company Overview: Leader of brokerage in Belgium- retail clients
- Following up with the claims department
- Performing administrative duties e. g. updating customer's data
- Handling the incoming amendments sent by the insurance companies
- Leader of brokerage in Belgium- retail clients
Education
Master - International Business Management
Haute Ecole Francisco Ferrer
Brussels01.2019
Bachelor - Marketing Management
Haute Ecole Lucia De Brouckère
Brussels01.2014
Skills
- Human resources management system (HRMS)
- Microsoft Office 365
Languages
- English, Fluent
- Arabic (MENA), Native
- French, Native
- Dutch, Basic
Certification
- ISO 9001:2015
- ISO 14001:2005
- ISO 45001:2018
- GPDR (General Data Protection Regulation)
- Emergency first aid with CPR - Qatar Energy approved certification
- AML & CTF applied to Electronic Money
- Business Analysis certification
Personal Information
Nationality: Belgian
Valid Id
Valid QID
Languages
Arabic
First Language
French
Proficient (C2)
C2
English
Proficient (C2)
C2
Dutch
Beginner (A1)
A1
Timeline
HR Business Partner
Vinci Energies
02.2024 - Current
Operation Team Lead
Toyota Financial Services
07.2021 - 05.2023
Insurance Officer
Alliance Bokiau
05.2017 - 12.2017
Personal Banking Advisor
AION Bank NATO branch
04.2017 - 04.2020
Master - International Business Management
Haute Ecole Francisco Ferrer
Bachelor - Marketing Management
Haute Ecole Lucia De Brouckère
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