FAHAD KHAN

Promoted to HR Recruiter

• Presently handling a team of 10 Members ( Includes Sources and Recruiters)
• Responsible for collaborating with the hiring manager to understand the requisitions to best meet the needs of the team with the appropriate talent
• Work with senior management to recruit employees and develop the compensation program
• Responsible for organizing, managing and participating in career job fairs
• Prepare weekly status reports, that included applicant flow tracking and hiring statistics to measure success and reporting to upper management
• Streamlined recruitment processes for increased efficiency and improved candidate experience
• Responsible for posting jobs on various job boards through Indeed, the corporate job portal and on various Internet sourcing sites like LinkedIn, Monster, CareerBuilder
• Implemented innovative recruiting techniques to attract top talent in a competitive market
• Pre-screened candidates with detailed phone screens, which would include evaluating the candidate's capability for the job's requirement, thereby ensuring the right fit for the position
• Best Extensively sourced for Sales Executives, Sales Manager, Territory Sales Executive, Software Engineers, Senior Software Engineers,Business Analysts, Lead Business Analyst and Etc
• Finding the best talent for Universal Music Groups,Juniper Networks and various Other companies by implementing the best sourcing/recruiting strategies
• Devise and carry out strategic sourcing plans that include calling, email outreach, networking, internet research, and database mining to attract both passive and active candidates
• Responsible for sourcing candidates with a “think outside of the box approach”
• Strong emphasis and effort placed on identifying new sources for obtaining qualified candidates, in addition to standard methods of sourcing
• Source by actively and consistently obtaining and utilizing candidate referrals
• Establish a proactive approach in sourcing candidates and building a strong pipeline in anticipation for future needs
• Providing exceptional support to candidates throughout the interview process, leading to positive feedback and increased offer acceptance rates

Promoted to Junior Recruiter

• Conducted phone interviews to assess applicants relevant knowledge, skills, experiences
• Conducted thorough pre-screening interviews, assessing both technical skills and soft skills.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Coordinate & schedule interviews of the applicants with the clients
• Evaluated strengths and weaknesses of candidates through effective Interview processes.
• Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances
• Conduct regular follow-ups with placed candidates, ensuring their satisfaction and addressing any potential concerns and take Reviews & feedback for the Consultancy & Reference
• Supported hiring process by scheduling interviews, conducting reference checks and Coordinating on completing various paperwork
• Utilized data-driven approaches to evaluate recruitment metrics, identifying areas for improvement in processes such as candidate sourcing or interview scheduling efficiency.
• Developed strong relationships with hiring managers, fostering a collaborative approach to filling open positions
• Advertised job opportunities on Sourcing platforms and job Sourcing boards
• Operated and maintained applicant tracking and candidate management systems.
• Enhanced candidate experience by streamlining the interview process and providing timely feedback.
• Expanded talent pool by proactively sourcing candidates through various channels, including Linked in, job boards

• Thoroughly reading job descriptions and qualifications to determine applicant requirements
• Contacting and reaching out to the Talent Pool through Phone , emails, Linked In, and Job Portals
• Closely work with other team members to ensure seamless discussions with the candidates
• Coordinating with the Recruiter for aligning Multiple Profiles for the role
• Developed creative strategies for passive candidate outreach, resulting in a higher response rate
• Operated and maintained applicant tracking and candidate management systems

• Strengthened customer relationships through excellent communication skills, active listening, and understanding individual needs.
• Educated clients on available products and services, promoting cross-selling opportunities to benefit both the bank and customers.
• Reduced call wait times by prioritizing tasks effectively and managing time efficiently throughout shifts.
• Enhanced customer satisfaction by efficiently handling high volume of inbound calls and addressing their banking needs.
• Delivered exceptional service by empathizing with customers during difficult situations and providing solutions in a timely manner.
• Provided valuable feedback on customer interactions, helping improve overall service quality and satisfaction levels within the organization.
• Exceeded sales goals regularly by effectively promoting credit card offers and other financial products tailored to customer requirements.
• Collaborated closely with colleagues, fostering a positive work environment that led to increased productivity within the team.
• Assisted customers with account inquiries, resolving issues promptly and professionally.
• Navigated complex banking systems proficiently, increasing accuracy of customer data entry and reducing errors.

• Conducted follow-up calls for upselling opportunities, leading to increased revenue generation from existing customers.
• Handled sensitive customer information with utmost confidentiality, adhering to data protection regulations and company guidelines.
• Reduced customer complaints by providing clear explanations on products, services, and policies.
• Maintained detailed records of client interactions, updating customer information accurately in the database.
• Improved customer satisfaction by addressing inquiries and resolving issues promptly.
• Contributed to team success by consistently meeting or exceeding set performance targets.
• Managed high call volume efficiently, ensuring timely response to incoming calls without compromising quality of service.
• Answered questions about company offerings with knowledgeable responses about products and services.
• Completed daily cold calling and outreach to build sales pipeline.

• Contributed to the development of a comprehensive records retention policy, mitigating legal risks associated with improper disposal of documents.
• Saved time during meetings by preparing relevant folders beforehand, ensuring timely access to pertinent information.
• Collaborated with cross-functional teams to create standardized naming conventions for streamlined file access.
• Maintained confidentiality of sensitive information by adhering to company policies and industry regulations regarding recordkeeping.
• Developed a user-friendly electronic filing system, simplifying document search and retrieval processes.
• Assisted in audits and inspections by providing well-organized documentation as requested.
• Reduced misplacement of documents by maintaining an updated filing catalog.
• Functioned within team, productively communicated with other team members and worked independently.
• Trained new employees on folder management best practices, improving overall departmental efficiency.
• Evaluated final products to verify compliance with work orders and detect defects.