Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and interests
Education
Languages
Timeline
Generic
FAHAD KHAN

FAHAD KHAN

MUMBAI

Summary

Dynamic Regional Trainer with established success at Oneplus India Pvt Ltd, specializing in employee training and performance analysis. Accomplished Regional Trainer with solid experience in designing and implementing training programs. Strong ability to evaluate needs of region, develop corresponding training initiatives, and track its effectiveness. Known for engaging presentation skills and commitment to maintaining up-to-date industry knowledge. In prior roles, made significant contributions by enhancing team performance levels and improving overall productivity.

Overview

12
12
years of professional experience

Work History

Regional Trainer

Oneplus india pvt ltd
Mumbai
08.2022 - Current
  • Assessed employee performance to identify improvement opportunities.
  • Maintained trainee attendance records and course completion certificates.
  • Developed training plans aligned with organizational goals and objectives.
  • Created assessments to evaluate knowledge retention from trainings.
  • Researched industry trends to innovate effective employee learning experiences.
  • Designed and delivered interactive learning activities and materials.
  • Analyzed participant survey data to measure content quality and instructor effectiveness.
  • Collaborated with management to conduct individual training needs analyses.
  • Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.

BRAND AMBASSADOR

ONEPLUS MOBILE
MUMBAI
09.2020 - Current
  • Developed open and professional relationships with team members to facilitate effectiv Trained and supervised team to deliver on store sales targets.
  • Inspired and trained team to achieve or exceed goals through regular motivation.
  • enforcing company policies, answering co-workers' questions and training new staff
  • Closely monitored team performance by conducting observations and tracking key metrics, identifying and managing underachievers appropriately.
  • Researched and targeted new establishments to increase sales and build brand awareness.
  • Communicated daily with team to recap campaign performance and make recommendations for next steps.
  • Interacted face-to-face with customers to promote products and services and increase sales.

SENIOR SALES EXECUTIVE

SAMSUNG MOBILE
MUMBAI
09.2014 - 03.2020
  • Closed large sales to exceed quota and align with company targets.
  • Contacted current and potential clients to promote, upsell and cross-sell products and services.
  • Showcased product features and benefits to drive sales.
  • Managed customer relationships through consultative sales techniques to attain individual sales goals.
  • Studied competitors to develop innovative selling strategies.
  • Mentored sales representatives to demonstrate proven sales strategies and apply best practices.

RETAIL SALES ASSOCIATE

RELIANCE DIGITAL
MUMBAI
11.2013 - 08.2014
  • Achieving and exceeding sales target
  • Worked checkout and floor sales during peak seasonal trade periods.
  • Responded to customer complaints, diffusing tension and reporting feedback to supervisors for service delivery improvement.
  • Displayed outstanding personal presentation and customer service in customer-facing role.
  • Accepted and processed new orders and refunds in line with company standards, fulfilling customers' needs and fostering loyalty.
  • Used downtime to rearrange product displays and restock shelves.

Education

BACHELOR OF COMMERCE -

MUMBAI UNIVERSITY
MUMBAI

Skills

  • Employee training
  • Training program development
  • Knowledge assessment
  • Performance analysis
  • Sales training
  • Motivational techniques
  • Process improvement
  • Market research
  • Time management
  • Feedback delivery
  • Multitasking capacity
  • Training video production
  • Product development
  • Procedure manual writing

Accomplishments

  • Advanced from OPSE to Brand Ambassador as result of receiving Best performer's Award for consecutive two years.
  • Improved reviews and customer loyalty by successfully handling customer complaints and implementing monthly staff training.
  • Awarded Employee of The Month on five separate occasions for Exceeding Sales quotas.

Hobbies and interests

  • Video Games
  • Sufi Musics
  • Sci-fi Movies
  • International News Politics

Education

other

Languages

6,C2,6,C2,6,C2,6,C2

Timeline

Regional Trainer

Oneplus india pvt ltd
08.2022 - Current

BRAND AMBASSADOR

ONEPLUS MOBILE
09.2020 - Current

SENIOR SALES EXECUTIVE

SAMSUNG MOBILE
09.2014 - 03.2020

RETAIL SALES ASSOCIATE

RELIANCE DIGITAL
11.2013 - 08.2014

BACHELOR OF COMMERCE -

MUMBAI UNIVERSITY

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FAHAD KHAN